Amazon India Complaints & Reviews

I bought 2 asics shoes costing rs 5, 399/- & rs 3, 959/- on 23 june 2020. Amazon delivered paragon sandals inside asics shoe box for the asics shoe costing rs 5, 399/-. After requesting return of the wrond item delivered to me, amazon has initiated wrong refund for the asics shoe costing rs 3, 959/- which was the correct item delivered & received by me. The amount has however not yet been credited in my bank. Request initiate correct amount refund which is rs 5, 399/-

I have purchased Ac 1 Ton portable Loyed got delivery on 14th May 2020 " AmazonTracking ID:[protected]", the AC was not cooling so i decided to return, i called amazon to collet the AC but they said no courier service to pick up and they asked me to send by my own and charges of courier will be refundable too. i did courier the AC back on 15 may 2020, which has been delivered on the same day as it was local dealer. I called amazon customer care to refund my amount they started asking for courier slip which i sent through email, again i called they asking for POD. i called Trackon courier to provide POD they have sent me receiving of consignment which i emailed to amazon. again when i did not receive refund i called amazon, this time they said refund can not be given as i have not sent POD. I ask them to call seller to verify the receiving and also they can clear the things by calling trackon courier services and i have already provided receiving to amazon, they replied they will not call anyone its my job to provide POD or forget about refund. Amazon is not willing to give refund even after i returned the AC and is being received by the seller, it was my hard earn money and i feel cheated by amazon . i called trackon to provide POD they said they have already provided sellers receiving to me with sellers stamp and sign and is a proof of delivery, its almost 45 days of mental harassment to me by amazon but they are not giving my money back, i need urgent refund of Rs 26500 + Rs 1000 courier charges.

Hello sir, i purchased fisher price
food feeder, bymistakenly it was 2 in quantity. So, i wanted to return 1 product out of it on the same day of receiving. It is advertised in the website that it is returnable in 10 days and your order shows not eligible for return. When i enquired with customer service, told me to self return. I bought it online for the purpose of not going out in this corona pandemic season since am a mother with an infant in mumbai city.Kindly help me .

Unable to log in saying user id does not exists, after I completed my sign in process including mobile number verification and linked bank account details in the aws.

I am wondering how aws having such a loophole. Aws should provide retype/confirm email to avoid such typo error to ensure customers entered the email address they want to enter. Or Aws must verify the email address entered by the customer. It seems that it is not done by AWS. AWS verifying the customer mobile number and bank account during the sign up process but not verifying the email address. At the same time AWS takes the helpless/unverified email id as the key input for authenticating the user as the root user. And there is no account recovery process from AWS support for the lost account email.

It would allow other users to reset passwords and get login and create services which would lead to charges. In that case apart from that mail id everything else is of some one else. How AWS is giving such a loophole.

Really I am wondering about AWS's ridiculous service...

I ordered samsung galaxy watch LTE 46mm (Silver) from Amazon.in on 29-jun-2020 but I received an empty box from Amazon on 1-jul-2020. When I tried to contact Amazon customer care they simply refused to hear and just sent a mail
stating that they done the investigation from there side and can't help regarding same.

order #.[protected]
Mobile Number-[protected]

My details have been sold/shared to unauthorized party who are calling me for amazon lucky draw repeatdly and they are abusive.
I have never used my phone number in any other place hence i know that my order via amazaon has caused this issue.
I am getting calls from below numbers
[protected]
[protected]

I have placed only one order using amazon so far and my personal details such as phone number, address has been leaked /sold to a fraud company who are calling me repeatedly for amazon lucky draw.
They are also abusive.
The number from which i am getting repeated calls are
[protected]
[protected]...

On 27 th june i purchased and cancelled the same product of rs 854/-. Which i paid through my debit card.. Still this money didn't credit to my account. Its taking too much time. Disappointed with service.

What is charge on my credit card [protected] dated 6/16/2020 for 12.99. Pls advise

I ordered lakme absolute eyeshadow pink paradise from amazon on 20th june 2020. Then i cancelled my order on 21st june 2020. But i didn't get my refund. When i call amazon, they told me that i initiate your refund from my side, you can contact sbi bank customer care by giving me reference id. When i call sbi customer care they told me i will not help you with this reference id. You can call amazon and ask them to give you utr number then i will help you. But when i call amazon they said that i don't have utr number. You can fill charge dispute form. But i don't know how to fill charge dispute form. Both amazon as well as bank don't help me, please tell me how i get back my money.

Hi everyone i ordered electric flea comb for my pet on amazon.in i hav made a payment online only but the product was nt delivered nd the delivery status says product was received by the customer safely.
So don't order online anything in amazon it's not trusted one

I had ordered a tripod (799/-) and later i cancelled. I got a email from amazon as "refund from amazon has done" but i haven't received a single rupee untill now.

This is the 2nd month there has been a 12.99 charge on my credit card. Amazon prime*my80l1zt1- on 05/30-transaction ref# 5543286h75sm99nzj

I have purchased A product from amazon India In the month of may just during the lockdown .
After checking the product i refused to purchase and return back to amazon.
as per amazon policy return should be initiated to me In 5-7 business days but till now amazon did not collect the returnable item and hence did not refund me.
Plz Help me as Its almost 2 months completed but amazon has not given me my refund.

I bought an air cooler from amazon india. And unfortunately the item turned to be defective.
When the product was ordered, it was promised to do 100% replacement or return if the item turns defective. And now there is something that the seller is asking to do self return, which i cannot do it as my parents are old and they cannot do the courier. I am way farther from them.
And i want amazon to respond to my question. If this item was supposed to be made self return, then why does the product show 100% guaranteed return by amazon in case the item needs replacement or defective.
I dont mind if amazon is ever going to

Dear,

we requested for 7.5 KG but we received 6.5 kg washing machine.

we enclosed job sheet from whirlpool.

worst customer service support

I have purchase a product from amazon india in the month of march.. Just before the lockdown happens. After checking the product i refused to purschase and return back to the amazon... As per amazon policy refud should be intiated to me in the 5-7 bussiness days but till now its[protected]. Amazon didnot refund me and if i try to contact on their complaint no. Its not responding i have a recording of one of its tellecaller assistance promise me to initiate the refund as soon as possible.. But it didnot happen plz... Help me its almost 3 months completed but the amazon india not given me my refund

I have ordered oppo a1k (Black, 2gb ram, 32gb storage) on dated 26th june, and as per tracking by amazone website it is showing 30th june.

But now, it is showing returned in status. They are not taking the serous ness of customer time.

Now they ar asking to back refund after 1 week.
It is not acceprble at all.

I refused all amazone service i never ever except this much careless.

I have purchase a air conditioner on 15th june from amazon.in but till now it is not yet shipped. Tried contacting amazon so many times over the call as well as on the email but they dont have any update. I have asked them to provide the refund along difference is rate as well as interest on the principal amount. But delay is from there side and also they dont have any update. Can you please help

Sir my order not delivered amount already paid march month till now i have not received.