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Amazon India Complaints & Reviews

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Updated: Dec 19, 2025
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Amazon India reviews & complaints page 305

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A
Arin Gujjar
Jun 15, 2020
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Mene order return kr dia hai lekin us return ka refund nahi aaya hai bas refund id mili hai joo me aapko show krunga toh mereko return mil jaega
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    S
    sreekumarktdc
    Jun 15, 2020
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    Address: Amazon India

    As per order no.#[protected] on 02.06.2020 i ordered for 2 nos. Hfi 1 piece solid tabtop polyester threads string curtain - door - 7 feet, aqua blue, semi transparent curtain @rs.249/- and paid rs.498/- for 2 nos. As per the above order, on 09.06.2020 morning i received the parcel, when open it i surprised, only half of the quantity i ordered, ie., only one instead of two. It is requested that take necessary steps to send the other one that i ordered. This complaint was lodged on the same day after noon itself, but not at received any response either from amazon or from despatcher. This is not fair for the good will of amazon, it is requested that take necessary steps to arrange to get me the balance portion of my actual order.
    Regards
    Sreekumar. V,
    Mob:[protected]
    [protected]@gmail.com
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      J
      Jieu
      Jun 15, 2020
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      Address: Amazon

      I have not received my refund
      +1 photos
      Amazon India customer support has been notified about the posted complaint.
      Jun 15, 2020
      Updated by Jieu
      I have not received my refund
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        H
        Haragopal Kaviliga
        from Hyderabad, Telangana
        Jun 15, 2020
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        Recently i ordered the said product and received a damaged product where liquid is leaking. Unfortunately it is notified as non refundable product. This leak made mess at my washing place.

        What should i do?
        +2 photos
        Amazon India customer support has been notified about the posted complaint.
        Jun 15, 2020
        Updated by Haragopal Kaviliga
        Hope to see some resolution
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          N
          Nakul Sehgal22
          Jun 14, 2020
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          Address: B603 OMsatyam appartments

          My product return of One plus 7 pro costing Rs 38500 has been picked on 25th May..

          whereas I got a call from amazon number ..at 6.15pm on 25th whereas it was supposed to be done with 26th please see my call log snapshot with time stamp..May.asking for a proof i was given a slip by delivery agent itself because it happened a day before and then the delivery agent came to me by 6.40 and took the mobile below are the society CCTV footage ..

          i have been saying the same for the past 15 days and no one has come up with an answer.

          My device has been stolen by the agent who was suppose to come on 26th ..

          and on 26th without any notice or call or correspondence my pickup request was cancelled.

          please see the below images where i have attached the call log of my mobile and CCTV of my society where the guy came and took the mobile...

          i have earlier escalated the matter and have entire CCTV footage but the TEAM dealing with this has not yet corresponded me correctly.

          please see and escalate the matter i have been waiting for such a long time...

          the delivery agent who was assigned my return for 26th has done this for sure...
          bcz no one should be having the details of the pickup to happenining on 26th and cancelled it on his Own..

          please see the images attached
          +16 photos
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            S
            Jun 14, 2020
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            I. Call closed my account. This month. I am charge again. Please give me credit and make shore my account is closed. Thank you
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              R
              Rajat Chilana
              Jun 14, 2020
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              Address: Fatehabad haryana 125051

              In my area amazom manager taking money from customer to deliverd there package i have full recording of there deliverey boy abusing me amd asking money
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                S
                Srihhaari Yuvasena
                Jun 14, 2020
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                Address: Eguvapeta

                Jun 7 2020 my amount is deducted 10.30 am in airtel money adding use u r app but amount deducted but not added first time but amount is deducted second time add amount is added in airtel money first 550 rs not credited my account pls credited to me my account verify and justice to me
                +1 photos
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                  A
                  Anuradha Gangwar
                  Jun 14, 2020
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                  I had ordered dell vostro 5481 from amazon however to my horror and suprise, i received dell inspiron 15 3000 series that too of 2018 model which costs about 30, 000 in not a working condition, against 47, 999 paid by me. When i had raised the issue with customer service, they have expressed their inability to replace or refund as they say that they have delivered correct product. I am left with no option but prepare for long battle to get refund/replacement.
                  I want amazon higher level resolution team to help me. Guys, think twice whether you want such incident to happen with you.👎👎👎
                  +4 photos
                  Amazon India customer support has been notified about the posted complaint.
                  Jun 14, 2020
                  Updated by Anuradha Gangwar
                  I want the highest grievance team that is [protected]@amazon.in to take up the matter as lower level team (customer care and their experts) have not been able to solve my problem.
                  Jun 14, 2020
                  Updated by Anuradha Gangwar
                  Best part is that they have not given me a complaint number yet. They have only replied in email to me
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                    L
                    Lokesh maddipati
                    Jun 13, 2020
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                    I purchase redmi k20pro from amezon.in worth of 27999rs, but product is defective but they are not responding for that issue. Please help for that issue.
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                      Rajneesh choubisa
                      from Jaipur, Rajasthan
                      Jun 13, 2020
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                      This is an interesting one for all the customer. I will show you all the real face of amazon. I ordered one tcl 4k uhd android tv on 11/6/2020 and it was delivered on 13/6/2020. When the service technician came two hours later to install, the wall mount bracket was missing and they went back saying that i complain to customer care. When they went back, i got a little curious to check the functionality of the tv. There i cam to know that an e-warranty with serial no: 1907ajb143545e00054 already exists in the name of dev and his mobile number is also registered. When i called that number and inquired, mr devendra told me that he has purchased the same tv in delhi on june 2, 2020 and returned the defective piece as prime video was not running.
                      So, you see that instead of a new one these amazon sellers are selling a refurbished item and that too a defective one.

                      Great going amazon. See you in consumer court.

                      Best wishes,
                      +3 photos
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                        Neil Praisy
                        Jun 13, 2020
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                        I have purchased ptron earbuds of 999/- and as it had no noice cancellation i had to refund
                        My refund money is initiatedon june 2 nd and jun 7 th it shows return is complete but my refund amount is not yet credited till now. It's been 13 days and there is no response
                        When called to amazon customer care they gave a ref nbr to chk with bank
                        But when checked with indian bank they say money is not yet credited
                        Where has the money gone??? Who is responsible for this amazon is just a fraud. I am surprised to see many similar complain here regarding refund from amazon
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                          wildan khan
                          Jun 13, 2020
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                          Address: 135/2,moonga Nagar, krawal nagar road,near Sanjay chowk, bhajnapura, Home

                          I bought the mixer grinder in march but it came broken. Since then, amazon may have been complaining to return but has not returned yet.
                          Amazon India customer support has been notified about the posted complaint.
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                            S
                            Santosh kumar Saraswat
                            Jun 13, 2020
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                            Address: JANHERA POST MAJUPUR

                            My name santosh saraswat village janhera post majupur district aligarh pincode 202140

                            Mere account hold par hai use unhold kardo mene call bi ki hai par call apne aap disconnected ho jaati hai caal back karo
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                              sjbuss
                              Jun 12, 2020
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                              Address: 5006 Constitution Ave

                              I have been charged $13.93. I ordered something in january but then the charge has been charged monthly feb, mar, apr, may, june. I would like a refund as i was unaware that amazon prime was a monthly charge.

                              Sue buss
                              [protected]
                              [protected]@gmail.com
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                                S
                                sn negi
                                Jun 12, 2020
                                Resolved
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                                Resolved

                                Address: AMAZON INDIA

                                Payment not received
                                Sir, my order no.[[protected]] return successfully but my refund of rs. 1767 is not credited in my a/c. Amazon says contact to bank with ref. No.

                                Ref. Afnkcowk0000kacu7ciw

                                A/c no. [protected]
                                Shikha negi
                                Email : shikhanegi. [protected]@gmail.com
                                [protected]
                                Jun 12, 2020
                                Complaint marked as Resolved 
                                order no.406-4460252-1989964 returned successfully but my refund Rs. 17 67 not credited in my a/c .AMAZON says contact the bank with ref.no. AFNKCOWK0000KACU7CIW
                                Amazon India customer support has been notified about the posted complaint.
                                Still not resolved
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                                  S
                                  sid7101994
                                  Jun 12, 2020
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                                  I have cancelled - american tourister portland polyester 80 cms blue softsided check-in luggage (Fl[protected] on 9 may 2020.

                                  The order number is order #[protected].

                                  They had replied on 9 may only, that refund has been initiated,

                                  But i did not got my refund amount of rs 4699 yet.

                                  Its been more than a month.

                                  Please resolve my problem at the earliest.

                                  Regards,

                                  Siddhart saurav
                                  Mob no-[protected]
                                  Email id - [protected]@gmail.com
                                  +1 photos
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                                    Riya99t
                                    Jun 12, 2020
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                                    Cureveda has returned me the money for order number[protected]
                                    Now amazon plz return that money to me..
                                    +1 photos
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                                      Tanishka Aggarwal
                                      Jun 12, 2020
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                                      Address: G-111, Patel nagar-3

                                      I ordered ncert book set on 5th may. I got it on 11th may and i issued for return on the same day. Due to this epidemic i can't go anywhere and nobody came to pick that till now. It's not possible for me to go here and there yo return it. Because of this issue only i ordered online. Pls help in this matter.
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                                        Sivabharath1
                                        from Sivakasi, Tamil Nadu
                                        Jun 12, 2020
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                                        Address: c/o Amazon Seller Services Private Limited, 26/1, 10th Floor, Brigade World Trade Center, Dr. Rajkumar Road, Bangalore - 560055
                                        Website: Amazon

                                        Sir i have ordered an full body vibrating machine on 19th may 2020 more than 30 days there is no response and delivery sir please reply this sir
                                        +2 photos
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