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Amazon India Complaints & Reviews

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Last updated May 28, 2024
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Amazon India reviews & complaints page 316

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M
Mohsin Saifi
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product not delivered and not shared any information about the same post 7 days they have cancelled my order without my consent

Address:Vatika Professional Point 2nd Floor sohna Road Gurgaon, Gurgaon, Haryana, 122002

Product not delivered and not shared any information about the same post 7 days they have cancelled my order without my consent and initiated refund

Without giving information and consent from customer how can they cancel the order

Order number:[protected] invoice number : del[protected]
Order date: 05.03.2020 invoice details : hr-del[protected]
Invoice date : 05.03.2020

Provide...
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S
sanalbhagat
from Powai, Maharashtra
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redmi note 8 pro

Address:m7 sankalp nagari parande nagar dhanori, 411015

Recently i have purchased this phone on amazon which is having camera colour defects which are not yet resolved by redmi. I asked amazon for refund for which they're refused by saying that they don't have refund policy. This is really disgusting amazon is saleing defective goods and once the customer is trapped they just give this # excuses. I requested the customer care executive to let me purchase other brand phone for which they...
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B
Binny Saji
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mamy poko pants

Address:Nikhil dolphin,aresseril house,canal Ward,alappuzha, Alappuzha, Kerala, 688007

Dear Sir
Last day I ordered mamy poko pants diapers you wrongly delivered another brand bumtum.kindly replace the item as soon as possible. Here I'm attached the picture of ordered item and delivered item. Kindly check the following details and take the actions accordingly....
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M
Manisha mewara
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damaged product not replaced

Address:Manisha B-2/518, Chitrakoot Yojana Vaishali Nagar JAIPUR, RAJASTHAN 302021, Jaipur, Rajasthan, 302021

I ordered an inalsa food processor from amazon. It was found damaged. I ordered for its replacement. The status and the customer executive is saying that the product is replaced and they received the damaged product. I didn’t received the replaced product. I wrote a review about the product with its image. That damaged product bid still lying with me. I am not going to purchase anything form amazon from now onwards. They broke my trust...
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On february 29 i ordered tha mobile battery on amazon. I pay tha amount for the order by the way indian bank debit card. But i cancelled the order immediately. The amazon immediately initiated the refund amount to then indian bank account. But amount not credited to the account till date. I contact to the amazon customer service. They said we are initiated to the bank account but the your bank was holding the amount. So i want the amount...
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S
S.N.Mohanty
from Powai, Maharashtra
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received defective product from amazon india

Address:118 BISHNU NAGAR BHUBANESWAR, TANKAPANI ROAD, BHUBANESWAR, Khordha, Odisha, 751018

I placed an order at amazon india for one flea doctor {electricaly charged comb} vide order #[protected] on 1st march 2020 and received the same on 5th march 2020. While opened the packet, i found it defective and not working. While i tried to refund the same, i found it to be nonrefundable. Nonrefundable does not apply to a defective product where we have no scope for physical verification prior to purchase from an e-retailer like...
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S
samsudeenbabujohn
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men's sandals

Address:No 704/b,Anandha illam,Chennai salai,ln puram panruti,TamilNadu,India 607106., 607106
Website:Amazon

Dear sir

My account no[[protected]]
Order no[protected]
I purchased a product on amazon on[protected] using cash on delivery same was not received and i asked then for refund. As per their confirmation refund was initiated on[protected] maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number as hsbcn[protected]. I had contacted your customer...
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V
Vasanth1801
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my refund is not credited, not reference number

Address:600109

I have ordered a barcelona jersy 399rs throught using my debit card. I have cancelled it before shipping. I got a message your refund will be credited to the payment mode you used (Debit card). I have received my refund yet. They even don't give a reference number. I need my money back. Kinldly solve my problem as soon as possible

Order i'd[protected]...
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P
Pulkit Bhasin
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wrong product delivered

I ordered samsung galaxy note 9 128gb from amazon and when i opened it was an iphone which got delivered to me wrongly and i am behind them from 7 dsys but not get any resolution. I want to register complaint against them and my order number is
[protected]
Customer care are not giving any response and saying our social media team is working on it and we cant do anything and social media team is not doing anything....
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Address:Indore, Madhya Pradesh

For subject product from amazon, i return he product to seller. Last fifteen days, i did not see the refund. Let me please write the history below:
Recently i received following email from amazon:

"dear customer
We are writing to inform you regarding your return request for order #[protected] from amazon.in. Due to a technical issue at our end, you may not have received the option to choose a return pick...
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Address:560048

I ordered a juicer omega make online on 26th november 2019 paying more. It was supposed to be delivered to me by 29th november 2019. Repeated requests have put my order saying product in custom clearance. No one responded to my requests.in between, the same product appeared on amazon's web site with price as 89000/- for a brief period of time. They must have sold my product at a higher rate, i believe. After one such call on march 2, 2020...
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Alert:rs.999.00 spent via credit card xx5227 at amazon1258399 on[protected]:18:07:30 without pin/otp. Not you? Call [protected].

Unauthorized debit from my creditcard. I want refund of amount and need fraudulent action against this transaction.

Looks so many affected with amazon on this fraud. But no news or action. Available on amazon.

My mail id rajasekhar. [protected]@gmail.com...
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D
Denish Tajpara
from Ahmedabad, Gujarat
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not getting reword point in amazon account

Address:safal plaza, near balaji recidency, Ahmedabad, Gujarat, 382350

My problem has not been resolved for the last 20-22 days.

I have already given you all the information by mail.

My point is that the rewards points do not getting in my amazon account and that point goes into the account of keyur shah.
Please update my credit card with my amazon account. And please give my welcome point and other reword points....
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N
Nitesh Kumar Sahani
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gyan, bhugol book

Name: nitesh kumar sahani
Mabile: [protected]
Email: [protected]@gmail.com
Refund ref number: # 6ui6dr1n0000k6rkvyqv
Bank: indian bank

I have purchased a book from amazon on 23 february by making payment of 300 through india. Bank debit card. I have refund the item and amazon initiated refund on 1 march with reference number of # 6ui6dr1n0000k6rkvyqv. I talked custromer care so many time and branch...
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S
Sanjeev Lekhi
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refund taking too long.

Address:A-15,GULMOHAR PARK., New Delhi, Delhi, 110049

I have not received refund for the ear phones i had returned.
Return id dxxs2hq4rrma.
Ordre id[protected]
I had ordered philips ear phone, when i got the delivery, it was not philips, i sent it back, they again sent me the same ear phones which i had returned. I again returned the ear phones, this time i was promised that i will get the refund in 3 to 5 working days, i am still waiting for the refund.
Thanksbr...
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C
Connectme
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product money

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Amazon.in

I am returned one order which i purchase from amazon. And from amazon sode they told me that we already refund your amount of @1499 to your bank accout (@30rs to amazon pay) (@1469 rs to bank account) but still till now i didn't gor the refund in my account and the date on which amazon return is[protected] and today is[protected]
My refund ref. Number is
Refund reference # 74332740049004870868155...
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M
moupriyasspace
from Mumbai, Maharashtra
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amazon's repeated fraud over the last few years

I have been an amazon customer since 2013. But over the last few years my experience with amazon as been hell. They have tie ups with some of the most fraud sellers because amazon wants to make the most out of cheating customers. Sending defective products, wrong products, used and expired products, and non delivery have been happening with almost every purchase of mine. I have orderd plenty of products most of which have been a complete...
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P
Palla venkata Reddy
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regarding refund money

Address:Vignan pg college, A.konduru road, 521215

Myself venkata reddy
My account number :[[protected]]. I ordered on item from amazon.com on 12 feb 2020amount of₹877 due to some reason i return the order. Refund initiated by amazon on 20 feb 2020 and i got refund reference number [[protected]] from amazon. But till now refund amount not reflect my bank account. Kindly do the needful.

I have attached screen shot of refund initiated mail from amazon....
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S
Shaikbabji431
from Bengaluru, Karnataka
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cashback not received for bus ticket booking

Address:Tawerekere Btm 1st stage BTM layout, 560029

Hi team,

Subject : cashback issue on bus ticket booking.

I had booked bus ticket in amazon.in on 27th february 2020. I suppose to get rs.200 cashback amount in amazon pay balance account within 3 days, but till today i didnt received any cashback and literally i am harashed by amazon by giving me fake promises.
Note: i have collected cashback coupon by spin and win option, and the coupon is 20% cashback...
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K
kajal khurana
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refund of 1483 from amazon

Address:c-201 nest house opp drb colloge new city light surat, Surat, Gujarat, 395007

I have ordered a earbuds from amazon on 20 feb 2020 but it was cancel for some issue they initiate my refund in my account but i didn't receive i will call in customer no they send from my side it's done bank issues hai that's why cant show in ur account they give me references no also its 205001 plz solve my prblem as soon as possible n give refund of 1483 in my account...
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