Amazon India Complaints & Reviews

[protected]h[protected] is rafrel num given by Amazon.

I ordered a product worth rs.295 on amazon.in by my debit card on march 15 which i returned and the refund was processed fron their end. But i haven’t received the refund yet. Tried to call central bank customer care many times but couldn’t connect to them.

I am providing the screenshot of mail from amazon.in for your reference and hoping to get my refund back.

I ordered a fitness band from amazon, (prepaid order) i had to cancel ot due to some reason. After the cancellation the refund has not even reflected in my account but the Amazon representative say they have given the refund ask the Bank about it, but the refund has not reflected in my account.

Amazon had initiated refund of 549/- on 15th March 2020 with Reference No 7BJXC7YK0000K7890OZB into my account, but till date my account is not yet credited.kindly do the needful action.

I made few orders from amazon.in of rupees 1799, 693, 1349 but I am being returned partial amount when they cancelled order due to Covid 19

Dear sir/madam,

I have purchased one laptop in online through amazon.in on 23/03/2020 and made the payment through my basrur syndicate bank debit card of rs.20489. Later i have cancelled the order and amazon.in refund the amount to my original payment method. But after one week also amount is not reflected in my account. I contact the amazon but they said they already transferred the amount and the refund reference number is

Refund reference # 7be7kjdy0000k78i8p1v

My account number is:[protected]

My customer id is:27205513

I request you to please check the refund reference number and rectify the same.

Regards,
Nithin

For my mother, who is 85+ and a cancer patient, i ordered few borosilicate glass water bottles and some books (One is yet to be published) well before the outbreak of the present crisis. I paid full amount in advance. Suddenly today, i get commandment of m/s amazon that all these orders are cancelled by them.
Is it proper business practice? I never insisted for urgent delivery. Amazon india forwarded their date of delivery several times and i kept mum. I understood the reason for delay. But i vehemently oppose their double standard. They are telling that "we are getting back on track", but practicing the polar opposite. Why this hypocrisy?

I have placed a gift for my friend which is gift card of westside. I am sorry to say but the experience was really horrible and the m friend went for shopping and identified that it is not working.
I have ordered on 27th Sept 2019 and please find the details.

GC ID/Card number : [protected]
Expiry Date: 26-Sep-2020

Dear sir i am suside tomorrow because kyo ki mere ghar pase nhi h or mere ghar wale bhoke mar rahe h or aap mera payment wapas nhi kar rahe h. Mere or mere pariwar kuch bhi hoga uski jimedar amazon company ki hogi.
Order date

12-mar-2020

Order #

[protected]

Order total

0.00 (1 item)

Lekhraj
Mo. [protected]

Order : #[protected]

I have placed an order & order also got delivered but reward which was promised as " 100 % cashback upto 75 /- on recharge or bill payments offer not sent so far!

I have already contacted care but no correct answer or no resolution so far!

Amazon is became worst from this financial year!

Immediately initiate severe action on this company & compensate me with rs. 5000 /- for the inconvenience caused in this matter!

Regards
Costumer, amazon in

Delivery address mentioned on order as daudpur, pin-841205 saran, bihar but your delivery boy called to collect at ekma, 9.4km away from my home.
Delivery threatened that if i will not collect then i will send return. I requested to delivery at given address but he returned. My refund should be full in amount.
Amazon need to look into such arrogant courier agent which is gross violence of consumer service. Why amazon will refund after deduction. I need full refund.

My name is jagadeesh i had ordered resmi note 8 rs 7849 in amazon on[protected] and after[protected] i had cancelled the order due to personal reason. And on[protected] amazon initiated the amount to my card but i still didn't get the money. A amazon sent this reference number 260520 and told me to fill charge dispute from but my indian bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My card number is [protected]
Thanks you sir

My name is anuradha mohinta i had ordered olay regenerist whip day cream of amount 1999 in amazon on 17 march 2020 and after 19 march 2020 i returned this order due to personal reason. And on 20 march 2020 amazon initiated the amount rs1979 to my card and also 20rs on amazon pay but i still didn't get the rs1979 money on my account. Amazon sent this reference number[protected] and told me to fill charge dispute form but indian bank doesn't have such policy. So please kindly respond this complaint it's very urgent.

I ordered few products, clothes and electronic item but today i received a message that order is cancelled without any prior notice, my question is when did i ask the product to be delivered in time of covid 19 but who gives amazon the right to cancel order without customer consent. Are you going to pay interest on the sum of money which was kept on hold for 16 days till now? Or will you give product at same price after this period?

On march 10, someone hacked my amazon account and changed associated email and mobile number.

Since mobile number and email changed, therefore i could not have any update of what the hacker is doing with my amazon account.

Hacker ordered an an apple iphone 11 from my account using amazon pay emi. My amazon pay emi account had a limit of inr 75000 and the hacker used 70050.

I did not get any message or email from captial float (Lending partner of amazon) when it happend but later on april 1 suddenly i got a text message that an emi of inr 8592 is due towards my amazon pay emi account.

I was trying to login to my amazon account on march 11 and i realised its hacked and i am not able to access my account. I called customer care, but the customer care executive said that there is no amazon account associated with my email id/ mobile number and he cannot help as he cannot verify my account.

When i got emi message on 1 april 2020, i called amazon again and explained them the situation and this time the executive further discussed with senior and accounts team and then they verified my account using address validation and past order history and they agreed that it was hacked and helped me restore my account back.

I have the access to my account now but amazon has deleted the order history but amazon pay emi saction shows the details which suggest that hacker ordered an iphone 11 using amazon pay emi.

Below are the details and address which the hacker used.

Name: satyam
Address: cognizant f2, manyata tech park bangaluru karnataka 560045
Mobile number:[protected]/[protected]

Now i am getting calls from captial float to keep sufficient balance in my bank account so that emi can be deducted but its a clear fraud and i did not purchase anything using amazon pay emi

I see at various online platform that this is happening with many customers.

Please help me getting it resolved. Capital float (Lending partner with amazon) is saying that they need an email from amazon that it was a fraud transaction they only they can block my limit and waive off current amount

Please help me get this confirmation email from amazon and get me out of this emi as not paying emi will affect my credit score too.

I am attaching all the proofs and documents that i have

Hello,

This is to confirm that refund for amount 4980.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund reference # 7be7kjdy0000k78gwiwl

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

For more details on refunds, please click here: https://www.amazon.in/pay/history?tab=refunds

Thanks for choosing amazon.in

Dear Sir,
I have balance in Amazon pay around Rs1010/- .And now I am preparing for order some assential grocesaries from Amazon today.Now the situation is that my Amazon pay balance deducted for any play store voucher on 30th march 20.thats completely wrong way and without my knowledge as I have not opened my Amazon app the entire day as lock down goes on.so nothing to order and so no opening of Amazon apps.But amozon self order this gv in my account.
So kindly refund my rs 1000/- ASAP please and contact me on .

Thanks And Regards

Priyabrata
[protected]

My name is rahana ks. My account number is [protected]. I ordered a product from amazon and due to some reasons returned it. So they tell that the refund is initiated in 20 march and the money is debited from their account. Bt the money is not credited to my account. The refund reference number is # 7bjxc7yk0000k78niym5. So kindly help me to refund money credited to my account

I purchased two items. Paid rs.11, 495, 00. One is nike mens t shirt and another is ray ban full rim spectacle frame. I returned both item due to some problem. I received rs. 4, 321, 00 of nike t shirt as return but i have not received rs. 7, 174, 00 of ray ban spectacle frame till today as return. I order placed on-21.04.2019. Order received on-06, 05, 2019. Order returned on09.05.2019 by amazon return policy. The seller received their item on-12.05.2019 as per my india post tracking number. It is sold by cloudtail india. I return to amazon seller gmr airport city pin-500108 r. G. I airport s. O from arjuna behera. At - medical campus, po-mohana, dist-gajapati, state-odisha, pin-761015. The seller cheating me since one years. He is not responding my repeated request. So kindly help me for my refund money rs.7, 174.00 of ray ban frame otherwise return my item. My order number is #[protected].

My name is jatin singh and i had ordered gold star running shoes (White) of rs.425 in amazon on 09.03.2020 and after 13.03.2020 i returned this order due to personal reason. And on 18.03.2020
Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number that is ref. No. - 146472 and told me to fill charge dispute form but sbi bank doesn't have such policy. So
Please kindly respond to this complaint it's very urgent.
Thanks you