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Updated: May 11, 2026
Complaints 20358
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Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Amazon India reviews & complaints page 328

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D
Dhananjaya Rout
from Mumbai, Maharashtra
Apr 26, 2020
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standing instruction

Address: New delhi
Website: Amazon.com

I receiving this message from feb to till date - alert:rs.129.00 spent via credit card xxxxxx at amazon without pin/otp.

I did not give any permission to amazon to deduct any such amount from my account, and that so happened without any otp or pin. I did not make this transaction, and i want my money back immediately. This is totally unacceptable

Pl. Revert back and give me the complain no and contect person...
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A
Ayushi Kaushik
Apr 25, 2020
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Address: Ashok Nagar near pump house, behind Gondwana bhawan, sarkanda bilaspur Chhattisgarh

Account number[protected]
Canara bank telibandha raipur cg branch
Ayushi kaushik
I purchased a product on 19march o[censored]sing my canara bank debit card payment was not received i asked them for refund. As per their confirmation refund was initiated 7th april maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number-#74332740096009581322865
I had contacted your customer service number there is no proper response. Please check and confirm the status.
Amazon India customer support has been notified about the posted complaint.
Apr 25, 2020
Updated by Ayushi Kaushik Account number[protected]
Canara bank Telibandha Raipur CG Branch
Ayushi Kaushik
I purchased a product on 19march o[censored]sing my canara bank debit card payment was not received i asked them for refund. As per their confirmation refund was initiated 7th April maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number-#74332740096009581322865
I had contacted your customer service number there is no proper response. Please check and confirm the status.
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    R
    Riyansh2002
    Apr 25, 2020
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    Address: WEST GORAKH PARK SHAHDARA DELHI

    I would like to bring it to your notice that the amount of rs. 999 and rs.129 has been deducted from my indusind credit card on 25/04/2020 . Kindly refund my amount in original source.
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      T
      taishareid
      Apr 25, 2020
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      I was recently billed two months for the Amazon Prime Membership in the amount of $12.99. I was not aware of the membership and never used the account. Please refund my the total cost 25.98 back to my credit card account. I have made several attempts to contact Amazon by phone and I have received a pre recording every time.
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        K
        KARTIK LADEKAR
        Apr 24, 2020
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        I ordered the items costing 493 rs from amazon on[protected].
        Order id:[protected]

        But i cancelled the order, now to get the refund back to my bank account, they (Amazon) sent me the 19 digit reference number. When i called bank customer care to get the amount, they told me that they cant credit the amount through reference number.
        Amazon India customer support has been notified about the posted complaint.
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          J
          Jamwant Maurya
          Apr 24, 2020
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          I purchage a Item by Amazon on line company but I return that item. Rs 499 is not credit to my acount
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            J
            Jamwant Maurya
            Apr 24, 2020
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            I purchase a item by Amazon but I return that Item. Then company return my money Rs 499 threw ATM whose use by me.
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              A
              Ashutosh Verma lakhimpur
              from Mau Aimma, Uttar Pradesh
              Apr 24, 2020
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              Address: Amazon india

              अमेजॉन द्वारा रिफंड अभी तक खाते में नहीं पहुंचा
              Sir
              A refund of amount 2299 from Amazon has been issued amzon many days passed yet that can not reflect in my account number[protected] Named
              Ashutosh
              Canera Bank Lakhimpur branch
              945...72

              Transaction number is
              678924

              कृपया जांच कर मेरी धनराशि मेरे खाते में भेजने की कृपा करें 9 अप्रैल 2020 से अभी तक धन राशि खाते में नहीं पहुंच सकी
              Amazon India customer support has been notified about the posted complaint.
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                S
                shaik roshan
                Apr 24, 2020
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                Resolved

                The internet is suspended after the payment. What kind of service you provide.in this age where activation takes seconds, you are making you customer suffer after the payment. This was not expected from act.

                There is an option to logout and login but it does nothing. It is more than 12 hrs now my internet is disconnected. Pathetic service from act. Really disappointed
                Apr 24, 2020
                Complaint marked as Resolved 
                Resolved
                Amazon India customer support has been notified about the posted complaint.
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                  A
                  Aranya1987
                  Apr 23, 2020
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                  I would like to bring it to your notice that, the amount of rs 999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 23 th april, 2020. Could you please assist me regarding this. Please find the attachment regarding the same.
                  Amazon India customer support has been notified about the posted complaint.
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                    S
                    SRIKANTH Selvam
                    Apr 23, 2020
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                    Address: KARADIYANUR THENGALPALAYAM POST RASIPURAM TK NAMAKKAL dt
                    Website: AMAZON

                    I am ordered one product in Amazon according to corona the product is cancelled and refunded but till now not reflected in my account so I will file the charge distribute form through online in my mobile application so please refund my amount fastly
                    Apr 23, 2020
                    Updated by SRIKANTH Selvam                     Till now not refund
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                      V
                      [email protected]
                      from Porbandar, Gujarat
                      Apr 23, 2020
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                      Address: B42, Alap Avenue, Nr. Pushkar Dham, Universiy Road, Rajkot 360005

                      Hi,

                      I am getting deduction of EMIs from my SBI credit card, even after cancellation of all my orders. I received 2 EMIs in my SBI credit card. 1st EMI deducted on 22nd March and 2nd was on 22nd April. Since I have not received any product, how can Amazon deduct payment from my credit card ? Kindly let me know.

                      Your quick response in the matter will be highly appreciated.

                      Thanks,
                      Vimal Purohit
                      Mob. [protected]
                      Amazon India customer support has been notified about the posted complaint.
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                        S
                        SinghMK0501
                        Apr 23, 2020
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                        Hi team,

                        Not requested for 1 year subscription, and also deregistered my account withing free subscription period, didn't use it in last couple of days.

                        Login id - [protected]
                        Email id - [protected]@yahoo.com
                        Username - mk

                        Not interested with prime as of now, can you please refund my rs.999 asap.

                        Also sent same mail through my registered email id.

                        Thanks,
                        Mk
                        Amazon India customer support has been notified about the posted complaint.
                        Apr 23, 2020
                        Updated by SinghMK0501                         My wife picked the phone and she was not aware about this. Can you call again or call on my mob no - [protected]
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                          T
                          Tondal50
                          Apr 23, 2020
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                          I have an unauthorized charge on my credit one card and have had since september 2019. It's in the amount of $12.99 which come to a total of $103.92
                          If there isn't a reimbursement made on my credit one card within 21 days, my
                          Attorney will get involved.

                          Tonda silkwood
                          105 grove circle
                          Cartersville, ga 30120
                          Last for digits of account number is 4986
                          Amazon India customer support has been notified about the posted complaint.
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                            R
                            Robert Palermini
                            Apr 22, 2020
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                            In reviewing my credit card bill I see a charge for $127.33. I have no idea what this is for and am requesting it be removed. I should not have an account with you and if there is one I am requesting it be closed.
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                              R
                              Rita Clemens
                              Apr 22, 2020
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                              I am getting a charge on my account that I do not know where it is coming from. A37HK8133 Amzn.com/billWA. Please take this charge off my account
                              Apr 22, 2020
                              Updated by Rita Clemens                               i AM GETTING CHARGES ON MY BANK ACCOUNT AND WANT IT TAKEN OFF. A37HK813 BY AMZN.COM/BILLWA. I DO NOT KNOW WHY I AM BEING CHARGES THIS MONTHLY
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                                S
                                SONU NIGAM PATEL
                                Apr 22, 2020
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                                Address: khara kawardha chhattisgarh

                                Dear sir

                                Name sonu nigam patel
                                My account no[protected]
                                Customer id[protected]
                                Mobile no [protected]

                                I purchased a product on amazon on 21/03/2020 using my canara bank debit card same was not received and i asked then for refund. As per their confirmation refund was initiated on 06/04/2020 maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number as.74332740097009592461925 i had contacted your customer service number they is no proper response hence i mail you. Please check and confirm the status if your response was worst in mail too i'm going to file in banking ombudsman.
                                Amazon India customer support has been notified about the posted complaint.
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                                  R
                                  Rasheed Halder
                                  Apr 22, 2020
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                                  Address: Bangalore

                                  Have been following up with amazon for countless time to fix the issue, i have made a purchase which was delivered to me as well, still they blocked my account.. No one seems to care or conatct me to resolve the issue.. It is now 3 months i am trying hard to get someone to help me.

                                  Pathetic team and sub standard experience.

                                  Email - [protected]@gmail.com
                                  Amazon India customer support has been notified about the posted complaint.
                                  Apr 22, 2020
                                  Updated by Rasheed Halder                                   There is a discrepancy also in the amount that i am repaying also

                                  May 22, 2020
                                  Updated by Rasheed Halder                                   Have sent them more proof on email, have sent them 10 emails with a gap of 2-3 days... NO humanity in this company and no one cares.
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                                    K
                                    KP Unnikrishnan NAir
                                    Apr 22, 2020
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                                    Address: Unni Nivas, Nr Anthimalan Kavu, Nr Chakkappan Padi, Mepadam-Elanadu Rd

                                    I placed an order for typecast retro typewriter by we r memory keepers with amazon india and paid rs. 7599.00 through sbi credit card. Order no.[protected]. As per the details the order is supposed to be fulfilled by 456 stores - amazon marketplace. I have received an information from amazon that "456 stores not able to fulfill the the order and the amount will be refunded". Neither amazon nor 456 stores have not made the refund of the amount paid towards the order. I would appreciate if this can be taken up with amazon and its affiliate to get the refund of the amount paid by me. I have recently got re-issued my fresh sbi credit card due to some issues with my previous credit card which i hope not an issue to make the refund of the amount to my account. I have several times written to amazon but no proper response as to when i will receive the refund.
                                    My phone no:[protected]
                                    Amazon India customer support has been notified about the posted complaint.
                                    Apr 22, 2020
                                    Updated by KP Unnikrishnan NAir                                     Please let me know if this is has been forwarded and addressed to get my refund of the amount to my account. If anything further with regard to this order is required from my side please let me know to get this resolved at the earliest. The reason I raised this issue on this platform is that I have not been able to get a proper attention from Amazon Team on calls nor I am not able to open my Amazon Account which they put on hold with my several requests, which I feel unfair on account of some disputed transaction which have already been solved.
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                                      S
                                      sunila malhan
                                      Apr 22, 2020
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                                      Address: Amazon India

                                      This regarding refund of Rs 725/- refunded by amazon India on 30.3.2020 vide their reference number 001980.The amount is not credited to my axis bank account so far. my saving bank account number is [protected].Please credit the amount in my account immediately and oblige.
                                      the amount was paid through Axis bank credit card
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