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Amazon India Complaints & Reviews

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Updated: Jan 14, 2026
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Amazon India reviews & complaints page 328

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S
SONU NIGAM PATEL
Apr 22, 2020
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Address: khara kawardha chhattisgarh

Dear sir

Name sonu nigam patel
My account no[protected]
Customer id[protected]
Mobile no [protected]

I purchased a product on amazon on 21/03/2020 using my canara bank debit card same was not received and i asked then for refund. As per their confirmation refund was initiated on 06/04/2020 maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number as.74332740097009592461925 i had contacted your customer service number they is no proper response hence i mail you. Please check and confirm the status if your response was worst in mail too i'm going to file in banking ombudsman.
Amazon India customer support has been notified about the posted complaint.
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    R
    Rasheed Halder
    Apr 22, 2020
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    Address: Bangalore

    Have been following up with amazon for countless time to fix the issue, i have made a purchase which was delivered to me as well, still they blocked my account.. No one seems to care or conatct me to resolve the issue.. It is now 3 months i am trying hard to get someone to help me.

    Pathetic team and sub standard experience.

    Email - [protected]@gmail.com
    Amazon India customer support has been notified about the posted complaint.
    Apr 22, 2020
    Updated by Rasheed Halder
    There is a discrepancy also in the amount that i am repaying also

    May 22, 2020
    Updated by Rasheed Halder
    Have sent them more proof on email, have sent them 10 emails with a gap of 2-3 days... NO humanity in this company and no one cares.
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      K
      KP Unnikrishnan NAir
      Apr 22, 2020
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      Address: Unni Nivas, Nr Anthimalan Kavu, Nr Chakkappan Padi, Mepadam-Elanadu Rd

      I placed an order for typecast retro typewriter by we r memory keepers with amazon india and paid rs. 7599.00 through sbi credit card. Order no.[protected]. As per the details the order is supposed to be fulfilled by 456 stores - amazon marketplace. I have received an information from amazon that "456 stores not able to fulfill the the order and the amount will be refunded". Neither amazon nor 456 stores have not made the refund of the amount paid towards the order. I would appreciate if this can be taken up with amazon and its affiliate to get the refund of the amount paid by me. I have recently got re-issued my fresh sbi credit card due to some issues with my previous credit card which i hope not an issue to make the refund of the amount to my account. I have several times written to amazon but no proper response as to when i will receive the refund.
      My phone no:[protected]
      Amazon India customer support has been notified about the posted complaint.
      Apr 22, 2020
      Updated by KP Unnikrishnan NAir
      Please let me know if this is has been forwarded and addressed to get my refund of the amount to my account. If anything further with regard to this order is required from my side please let me know to get this resolved at the earliest. The reason I raised this issue on this platform is that I have not been able to get a proper attention from Amazon Team on calls nor I am not able to open my Amazon Account which they put on hold with my several requests, which I feel unfair on account of some disputed transaction which have already been solved.
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        S
        sunila malhan
        Apr 22, 2020
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        Address: Amazon India

        This regarding refund of Rs 725/- refunded by amazon India on 30.3.2020 vide their reference number 001980.The amount is not credited to my axis bank account so far. my saving bank account number is [protected].Please credit the amount in my account immediately and oblige.
        the amount was paid through Axis bank credit card
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          V
          Vignesh vasudevan
          Apr 21, 2020
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          Address: NO 10 Kalathiappa St Choolai Chennai - 600 112

          Sir. This is Vignesh
          10th April 2020 Onwards AMAZON Site He Refunded to me
          The Amount Rs. 364..
          But Cant be Creditted in my amount till date now..
          Kindly Help me Plz..

          Amazon Refund Reference No: 74332740102010176341437
          +1 photos
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            A
            Abinash Karan
            Apr 21, 2020
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            Address: Jajpur town
            Website: Refund amount

            Reference number 356533
            Apr 21, 2020
            Updated by Abinash Karan
            Account number[protected]
            Refund amount 579
            Reference number 356533
            Apr 21, 2020
            Updated by Abinash Karan
            Plz help me
            Apr 23, 2020
            Updated by Abinash Karan
            Refund plz
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              P
              Prashant Borde
              Apr 21, 2020
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              Address: AMAZON INDIA

              I had taken an amazon prime membership on 8/04/20 & canceled it on the same day & when contacted the call centre of amazon they confirmed that the amount of rs.999/- had been released by them on 15/04/20 of which they have given me the following reference no.[protected] & told to check with the bank. When confirmed with a canara bank shirdi branch the amount had not yet been deposited in my account & they were unable to give me the status by the reference no. I have even checked my balance through app but nothing has been credited yet. Iwould request you to kindly check & clarify the status at the earliest awaiting for your reply
              Amazon India customer support has been notified about the posted complaint.
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                H
                Hitmanharish
                Apr 20, 2020
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                I ordered the laptop in amazon rs.39990 in 19.03.2020.But the order cancelled because the payment declined due to technical issues. They refund the amount on same 19.03.2020.But I didn't receive the amount till now.so please consider this matter and solve this issue as soon as possible
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                  G
                  gopalsamy@12
                  Apr 20, 2020
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                  Dear team,
                  Inr 999.00 was deducted on[protected].00 pm from amazon.
                  I haven't ordered anything and i am not prime member in amazon prime video.
                  Below message for your reference.
                  Alert:rs.999.00 spent via credit card xx4954 at amazon1258399 on[protected]:20:20:44 without pin/otp. Not you? Call [protected].

                  Kindly help on this issue and repay the deducted amount.
                  Amazon India customer support has been notified about the posted complaint.
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                    K
                    K4 goodof all
                    Apr 19, 2020
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                    Regarding order i'd:[protected],
                    I ordered essential food items and personal care items which was to be delivered on 19th april 2020, but even after calling customer care thousand times they did nothing and told it will surely reach by 9 pm.
                    Now i have received a mail from amazon where they have only shipped hajmola out of all this and wrote the will notify further when the rest will be available.
                    My simple question is why do they take orders if they don't have stocks neither they disclose anything in advance.
                    They are running essential services like fish market. I am stranded due to them, having no staples at home and i don't know when it will reach. I am disgusted with amazon. What shall i do with their apologise. Totally pissed off. Attached pics for reference.
                    +2 photos
                    Amazon India customer support has been notified about the posted complaint.
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                      A
                      ankitkumarpandit16
                      from Delhi, Delhi
                      Apr 19, 2020
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                      Address: Rajiv Nagar Gurgaon Haryana

                      Dear sir/ mam,

                      I had purchased a mobile from amazon.in on 23rd march 2020 with my friends credit card and also pay charge availing its offer. And sold out my mobile. And mobile to be delivered on 27th march to 31st march. But due to covid lockdown it delayed about 1 month. Then also i was waiting for it. Therefore they cancelled my order before 2 days of resuming orders & deliveries with any confirmation before cancellation. And now they are saying we can't do anything in this. As the offer was available for one time purchase, it can't be availed again. They should cancel mobile on last delivery date or once confirm customer before cancellation earlier. They are ready to pay only rs 100 as their compensation. But i'm looking forward for purchasing that mobile on same price i paid earlier. This is not at all fair. They should give a promotional voucher for puchasing same mobile against cancelling order own without any confirmation as credit card offer was applicable for one time. Or bring that order or offer for me for same price.
                      Thank you,
                      Ankit kumar pandit
                      +4 photos
                      Amazon India customer support has been notified about the posted complaint.
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                        P
                        priyanka215
                        Apr 19, 2020
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                        Resolved

                        Address: www.amazon.in

                        I cancelled one of my order on 24th march as it was lost during deliver, i received message that refund initiated on 31st march. However the refund still doesn't reflect in my icici amazon credit card. The refund was of 2472.15. Which is strange. Cause there was another refund done on 2nd april which is showing in card. I don't know whose fault it is.
                        Apr 29, 2020
                        Complaint marked as Resolved 
                        I have received my refund.
                        Amazon India customer support has been notified about the posted complaint.
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                          S
                          Apr 19, 2020
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                          Address: GRAM POST BHAISWAR DIST. SATNA. MADHYAPRADEAH
                          Website: My mony not send my bank A/C.

                          Hallo. Sir
                          My a/c. Name is shivendra kumar prajapati. Sir my amazone order one quantity zebronics zeb sw3490rucf. 4.1 multi media speakar.।
                          Sir my order canceled. Sucussfully
                          My order refund nomber.[protected].. Sir my order refference nomber. 7be7kjdy0000k78i09fk.. My payment amazone. Accunt successful. 2465 rupaye. But my not a/c. Bank not received. Devit card. Nombre. Last digit four ank. 0841
                          Sir i reaqest plz send my mony my bank a/c. Nomber.
                          Branch. Central bank of india. Distt. Satna. Mp. Thainku sir. 🙏🙏🌹
                          Amazon India customer support has been notified about the posted complaint.
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                            C
                            chapwoman
                            Apr 19, 2020
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                            I have tried on numerous occasions to cancel my amazon prime. I only ever used it for your initial offering, check your records and you will see no purchases ever! I could not even figure out how to use it and the whole foods employee was of no help. I disputed the charge last month on my credit card but you charged me yet again. Get it through your thick heads that i am done with this. Get me the hell out of your system and i am not paying you this month! This complaint is against you!
                            Amazon India customer support has been notified about the posted complaint.
                            I have cancelled my amazon prime membership in September 2021. I only used it for your initial offering, which can be checked in your records and you will see no purchases ever! I have been charged for it today, kindly credit the fees back to my account. This is not right
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                              S
                              Shubham Pardhi
                              Apr 18, 2020
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                              Address: India

                              I have purchased a mobile phone from Amazon then I cancelled it due to lockdown.. but company says that they initiated my refund but I didn't get the refund..pls help me
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                                S
                                Simran kaithwar
                                Apr 18, 2020
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                                Address: Shri Nagar Colony Khubpur Sitapur
                                Website: Amazon

                                Hyy
                                My name is simran katihar my account no is[protected] i bought shoes of rupee 1891.50 from amazon on 21 march but cancelled just because of delivering in may on 4 april refund has been created with this reference no reference no74332740096009572435262 but did get money in my account.. I complaint bank customer care they told me they can not help u have to go bank for this that's not possible for me because of lockdown u know very well i mail back customer care branch but they told me with is reference no provided by amazon could not help him then i again call amazon to help me they told me to submit charge dispute form then i decided to fill this now i request u to help me plz send my money asap or contact the branch for my money my branch is in sitapur.
                                Amazon India customer support has been notified about the posted complaint.
                                Apr 19, 2020
                                Updated by Simran kaithwar
                                For your information I want to tell u I have made this payment from [protected] amazon account plzz help me
                                Apr 19, 2020
                                Updated by Simran kaithwar
                                Still not got my amount 1892 rupee in my account no[protected] plzz do something I want my money
                                Apr 22, 2020
                                Updated by Simran kaithwar
                                Plzz kuch kariye to jab mujhe kisi se koi reply ni mila h tab apko complain ki h
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                                  A
                                  Atul kanti
                                  Apr 18, 2020
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                                  Reference:- 74332740094009336236420 Amazon Dated 03/04/2020 Rs-/ 600 Not credited
                                  Amazon Order no[protected]
                                  Dated :- 02/04/2020
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                                    J
                                    Jasvennnn
                                    Apr 18, 2020
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                                    Website: Internet services

                                    999 money has been detected from my account and payment was also not successful. Amazon prime has declared unsuccessful payment then also money has been detected. Kindly look into this matter.
                                    Much thanks.
                                    +1 photos
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                                      S
                                      Satish Ameta
                                      Apr 18, 2020
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                                      Ello sir
                                      Sir my name is a. Satish and my amazon refund amount 449 rupees date 22 march 2020 initiated same payment method rupay debit card ending *2544 and amazon refund refrence number[protected] and my account number [protected] indian bank branch ifsc idib000m251kindly refund the credit. Please sir this amount not credited in my bank acount
                                      Please help me sir
                                      +1 photos
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                                        K
                                        Kunal Patait
                                        from Nashik, Maharashtra
                                        Apr 18, 2020
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                                        I did not receive my order refund money, and am not even visible in the Amazon order list
                                        +1 photos
                                        Apr 21, 2020
                                        Updated by Kunal Patait
                                        Amazon refund receipt

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