Claimed

Amazon India Complaints & Reviews

1
Last updated Apr 29, 2024
Complaints 19930
Resolved
1458
Unresolved
18472
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Amazon India
Customer Service Contacts

Amazon India Phone Numbers

Phone
+91 40 3992 1111
2011
1050
+91 80 4197 0000
793
424
+91 44 3088 3088
536
343

View more phone numbers

Amazon India Website

Amazon India Head Office Address

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India reviews & complaints page 338

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
swarna Yadav
from Mumbai, Maharashtra
Report
Copy

complaint regarding logistic shop

Address:Santacruz west, Mumbai City, Maharashtra, 400054

Hello
I am shop owner for logistic partner for delivering parcels from mumbai 400054.. We are disappointed from amazon management here in *santacruz* as we are paying rent for shop but *amazon* opened so many other shops
1) without proper verification of location
2) new *gumasta* license formation is closed by government but there are many shops made fake gumasta license and given to amazon.. And amazon accept it without...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajkumar.vitta
from Vadodara, Gujarat
Report
Copy

defective product provided by amazon india

Address:Cloudtail India Private Limited, Rect/Killa Nos. 38//8/2 min, 192//22/1,196//2/1/1, 37//15/1, 15/2,, Adjacent to Starex School, Village - Binola, National Highway -8, Tehsil - Manesar Gurgaon, Haryana, 122413, 122413

They have provided me the defective good 3 times all 3 times the product was defective. Product is delivered to my home but showing not delivered to them. I've talked with amazon representative and explained them the whole scenario, got pickup scheduled but every-time the delivery person cancels the pickup without informing me. Even i have tried to contact the delivery person but he don't pickup call. And the amazon team says they will not...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
drswapna05
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

faulty delivery and failure of customer care service

Address:Amazon India, 560029

I ordered a mobile phone which was supposed to be delivered on 9th december. But the whole day i did not get any calls from the delivery executive. By evening the status was delivered. It said that the delivery was received and signed by me. I did not sign anywhere neither did anyone ask for the delivery pin. When i had no clue. I complained to the customer care. They said they have to investigate. On 11th i called and again they said they...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shubham Khotkar
from Pune, Maharashtra
Report
Copy

no refund received yet

Address:SiddhiVinayak Chowk Near Siddhivinayak Temple, Tanmay Apartment Petrol pump road ulkanagari flat no 4, Bulandshahr, Uttar Pradesh, 431005

I have order product of 999 rs from amazon.in
On 03-december-2019
I have made payement by two methods 500rs by amazon pay balance
And 499rs by my bank of baroda debit card.
I have cancelled order within few minutes because it was in correct.
So i got refund of 500 rs amazon pay balance immidiately.
But 499rs of card payment not recivied yet.
I have contacted both bank and amazon customer care...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:98118

Amazon charege me $ 14.95 a month for service i don't use. I had a.99c trail but after that they start charging my credit card for $14.95 monthly. This is no any info how to stop this charge. I have no using any services from amazon. Please let me know were i need to go to stop this charges. How i can find the address to contact with them? I do not want to stop my credit card....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:5917 WALLACE RD., 32404

I have had a automatic withdraw i do not recognize. $13.14 from bank card ending 9885. Last posted 12/10/19. Last few months as well. Please confirm purpose for withdraw from my acct. Immediate response would be appreciated. I will be in touch with my bank to clear up the matter. I have no phone number to call about the issue. Only this site is on statement. Thank you donna renee powell...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
YTreshi
from Bahula, West Bengal
Report
Copy

charge dispute "refund not process"

To,
The chief branch manager
State bank of india
Main branch

Dear sir

A refund of 349 rupees was successfully processed on 5th december 2019 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sengupta.suchinta
from Hyderabad, Telangana
Report
Copy

amazon delivery service in hyderabad

Address:Hyderabad, Telangana, 500069

Order #[protected]. I ordered this as a birthday gift for my husband on 12/12/2019 and was promised a guaranteed delivery on 13th dec as i am a prime customer. I received an sms in the morning with delivery agent info and when i contacted him, he said he doesn't deliver in my area. I started getting a feeling that the package was not assigned to the proper area. After waiting till late evening, i started calling customer service...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Roshni Lalwani
from Dhamtari, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hp 15 core i3 7th gen 15.6-inch laptop (4gb/1tb hdd/windows 10 home/natural silver/2.04 kg), 15-da0326tu

Address:h/o: NICHAL DAS LALWANI, SURYA NAGAR, BEHIND UNION BANK, GWL-JHS HIGHWAY,DABRA, GWALIOR MP- 475110, 475110

I purchased a laptop from amazon on 8 sep 2019, on which i got an offer regarding 5% cashback on paymrnt through hdfc debit card.

After that i contact them more then 50 times on call every time they gave me a next date but not cashback credit. Then i also complaint on mail..in return they replied with a confirmation mail that i will get 5% of cashback latest by 12dec 2019, but this amount is not credited yet.

And...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kjakhar
from Panipat, Haryana
Report
Copy

I an complaining about mobile phone

I bought the order no.[protected] from the amazon.in on 6th may 2019 for rs.29030 from vivo v15 pro mobile phone and after the problem in the mobile phone i filled a complaint three times on 10th may 15th may 18th may, but the return window closed on 20may, 2019. And my phone did not return. And once again on october 17, requested from amazon but he refused to return, so i pray to the hon'ble consumer court that i should be brought...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mjavedansari
from New Delhi, Delhi
Report
Copy

i received the incomplete order: 171-8827679-7305934

Address:B-15, CHAUDHARY BUILDING, Jigar Colony, Moradabad, Uttar Pradesh, 244001

Dear sir

I want to ask you about my order by amazon no[protected]. I ordered two books and paid amount rs.1510.65. (Attached invoice). First, you didn't send me the order on the due date and finally, i communicate to you and amazon. After that you dispatched the order on 9th dec. You already informed me about that by email (File attached). Today i received the order by indian post (Tracking no. Cd[protected]in), send...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sonum889
from Shimla, Himachal Pradesh
Report
Copy

hindware nadia 90 cm chimney

Address:181102

I had bought this chimney on 13th of october on emi. But till today ie on 13th of december.. It is not dispatched yet.. My 2 emi is already deducted from account.. N 3rd one will deduct on 15th december.. Now amazon is showing date of 17th january to dispatch. It is so harassing. If i cancel my order i cannot get the interest i pay on emi. The amazon asked me to cancel order but don't take responsibility of interest i pay. How can they harasse...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rinkal Bulsara
from Ahmedabad, Gujarat
Report
Copy

I am complaining about can't able to track my order

I had ordered vintage diaper cover and hat pattern prop for baby photoshoot on 6th dec 2019. But i am not able to track my order and also i don't find any options for cancellation. It has been a week that i am not able to find anything regarding my order. Now let me know what should be next step to take from my side because payment is already done by me. So kindly request you to check for my query....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Setlurnalini
from Channapatna, Karnataka
Report
Copy

30 days free trial amazon prime

Address:560092

I had ordered 30 days free trial period of amazon prime video but you have charged rs. 999 to my debit card already. It is only a week and i have not watched anything on it. I am just a retired lady. Please refund. Why would you make an offer of 30 day free trail period and then charge it to customer. My order details as given by you are[protected] dated december 8th 2019. I even tried going on your orders as required by you but...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rm76448
from Gurgaon, Haryana
Report
Copy

agent not picking up the return package

Address:77, Mukesh Colony, 121004

Amazon agent is not picking the package. Two times pick up has been created. One is on 11th dec and the other one is for 13th dec. Both the pick ups were cancelled by the amazon agent without any valid reason. He did not even reach the pick up location. So i just want to know how many pick ups do i required to create so that finally my package will get pick? Also the customer care team does not have any clue why the pick up has been cancelled...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rksthapak
from Raipur, Chhattisgarh
Report
Copy

the short supply of ordered material

Dear sir,

I had ordered (Order #[protected] erh india 2.1 home theater amplifier board 100 watt with bass boost support tda2030 based with inbuilt 5 volt regulator ic 7805.
But i received the short supply of materials as the amplifier board
Only where as the the 5 set of connector were included in the supply as can be seen in image which mentions that 5 x connectors are included for 3 x pin connector...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Con2019Sumer
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud seller: sasta shopping

Website:www.amazon.in

I have order lot of books through amazon, i never had any problem.
This week i ordered book through amazon. Seller: sastashopping.
Order #[protected].
Amount: rs, 939

Seller provided fake blue dart tracking id.
When i saw the seller review, most of the positive review are provided by
Ridhisingh and mansi (Fake users).

I couldn't cancel this order from amazon india...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shibaji Chattopadhaya
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product locked - taking too long to deliver

Address:Hyderabad, Telangana, 500072

Hi,

I ordered a loreal hair colour from amazon on 8th december 2019. Till today the product has not been delivered. Amazon did nothing to deliver my order even after several complaints. When i checked with the courier service ecom express on 11th december 2019 they said the product got locked and it'll take 24-48 hours to remove the lock after which the product will be delivered. Today when i checked with them they said that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
fahid
from Bengaluru, Karnataka
Report
Copy

regarding refund or replacing the product

Website:www.amazon.in

I have ordered one item on amazon on 30th september and paid the amount online. I dint recieve the product till now. (2 and half month over). And they have not issued the refund also. There is no option in my order history or amzon account to track the status of that transaction. Kindly provide immediate action for this. Iam attaching the transaction details and id with this....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjoy khatua
from Delhi, Delhi
Report
Copy

order automatically cancel

Address:Gurgaon, Gurgaon, Haryana, 122002
Website:Gurgaon

It is very disappointing that i have to write this letter to you.. I have purchase mi power bank but unfortunately order has cancel without any intimation why i don’t know??

Sellers are crossing us if we contact them, amazon is not taking any responsibility if the seller won't deliver and there is no option to contact amazon customer care people directly it insists the customers to visit amazon account...

I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy