Amazon India Complaints & Reviews

I have ordered back cover for samsung galaxy s10 lite on 17th of february and received on 20th february.. But i have received different model back cover so i have returned to amazon on 21th february but till now i have not received my refund 12 days over and now i am contacting to amazon they are saying that they will not provide me my refund.. So please help me to get refund from them.. I have returned the same product that i have got

Dare 25 nov 2019
Product not Delivered, and after product not Delivered, cancel by seller

But refund not received, I am waiting from last 3 month, please help me
My order is CEAT tyre, amount 1000 rs.

Dont buy any item from Amazon, this is fraud seller very fraud seller, please don't buy any item from Amazon...

Dear Sir/mem
I am use ICICI amazon pay credit card Last four months.
but
I am Not getting reword point in my amazon account.

My ICICI Card No. [protected]
Name as per ICICI card no. TAJPARA JAYANTILAL
Register Email ID (amazon account and ICICI credit card) :- msc.[protected]@gmail.com
Register Mobile Number (amazon account and ICICI credit card) :- [protected]

I have...

My Amazon account is [protected].i ordered seagate hard disk and tp -link wifi adapter on 15th feb 2020.it was delivered on 22 feb 2020.i received the box which is tempered from 3 corners of the box then i opened it and i only found the wifi adapter.inside it bill is also there of two products one of wifi adapters and another one of hard disk.then i immediately complained to the customer service and told them after that they told me to wait for 5days we investigate on it.i told ok then.after that they refuse to accept the complaint.they told it is ok from us i told i m having unboxing video also also the also they told they will not accept it.please help me my 2990 rs has got wasted. I m having the unboxing video also.my order id is[protected].

Dear Team,

i have purchased Nova 1329 weighing scale and received Electronic companies weighing scale i have returned it to company then again i got same part. Now customer care team saying they will not replace the product and you have to use or get refund. Representatives are not speaking politely. need to take action on this. please help.

I, Zuber Shaikh with Mobile No (XXXXXX0033) have Amazon account since 2014.
Recently There was “The great Indian festival 2019” offer from Amazon India from 29th Sep to 04th Oct 2019.
Terms & Condition: 10% discount on sum of all order’s amount during the sale period if total amount is 50, 000/- with 2, 000 instant discount and remaining as cashback in my SBI card account by 5th Jan 2020.

During the sale, I ordered multiple items with order Id's[protected],[protected],[protected] and[protected] amounting to Rs. 68802/-
I have received the Instant discount of Rs. 2, 000/-. However, I am yet to receive the remaining cashback from Amazon India even after 2 month of the promised date.

Immediately after the sale ended, I called Amazon customer care to confirm about my eligibility for remaining cashback other than instant discount. The customer care executive informed me that, I am eligible for the remaining cashback and assured that the cashback will be credited to my card account by 5th Jan 2020. Till today i.e. 03rd May 2020, I haven’t received any cashback.
I have been following up with Amazon almost every 2 weeks and every time I am said that I am eligible for the cashback and I should receive it in next few days. I have all the proofs from amazon regarding my eligibility.
I even received an email last time from amazon stating Amazon is going to process my cashback between 14-Feb-2020 to 18-Feb-2020, but even that turned out to be fake commitment.
I think, I have been cheated by Amazon India and they are just pushing days by giving false assurance, that I will be getting the cashback in few days.

I have all the conversation saved and email as well that I can share.

Thanks
Zuber Shaikh
XXXXXX0033

I ordered as trend men's 100% cotton slim ffit casual checkered full sleeve shirt. Ordere date - 8 february 2020
Order[protected]
Payment method - rupay ending in 3765
I request to cancelled this item on 23 february 2020 and it was picked up. I recieved a message of refunds. But the refund money is not showing in my account
Reference no.-679dtdx90000k6432i 24

I have made purchase on amazon through my debit cars on 18 feb and refund for that was initiated on 20 feb but money was still not ctedited in my account but i have contacted amazon they are saying money from our side has already been settled into bank account they have gave a refund id

Refund of rs. 432/- has been made by amazon on 20 of february 2020 regarding a product (Order number is #[protected].
"the reference number of refund is 74332740051005057578348
But, the refund has not been received yet.
Bank is saying no amount has been received by them. I've talked to them again and again but no responss is coming. So i need to file a"charge dispute" on them, to get the full details.
I need bank to resolve this issue as soon as possible or i'm gonna take some legal action.

Regards
Farzana

I have received a message without otp or password 999rs was deducted to Amazon1258399 from my card ending 7445 but that transaction was not made by me. So I have called the customer care he responded that it was used for Amazon prime where it is fraud transaction So please take the action and refund the money as soon as possible if not I will no more account holder in HDFC bank.

Sir about 15 days ago i ordered kobo trade mill from amazon shopping site and pay 10, 600 rs to them online but today upto1.3.2020 there is no response about my product and tracking status shows product is delivered... Plz resolve the issue as i already talk with pragati, mohd muti, manish from amazon customer service but not get satisfactory response from them...

Dear sir,
I returned product nane - smson sentro mix note value counting machine at 20/02/2020. This product price is rs. 8900.00. But till now amazone india could not refund. When i call amazon india customer care exicutive they are could not provide me right information. One exicutive tell me i would contact my bank and give me a referance no 48617264. But bank customer care exicutive tell me this referance no is invalid. I again call amazone india customer care then they are advice me a charge disput form on my bank. Please healp. My register mobile no [protected]. Name mafidul islam.

I'm nikhil patil. I have purchased realme buds wireless earphones. Due to defective quality i returned it. The return completed on[protected]. But still i haven't received my refund amount yet. Please resolve my problem as soon as possible. My refund amount is - 1795.
My reference number is - 75503720051038116468567. I beg you to please refund my money as fast as you can. Please it's a humble request to you.

I hav ordered a pair of boots on 18 february 2020. I hav paid the amount 2499 rs.in advance through debit card, indian bank. Due to it size i returned the same on 22 february 2020. But i did not recevied any payment in my account till now. I talked to customer care and they advised me to fill this form. Kindly refund my payment as soon as possible. I shall be thankful to you.
Order[protected]

Refund of rs 220 has been issurmed by amazon on 11/02/2020, regarding a product order number=[protected].. The refund refrence number is 205303... But i could not get this amount in my bob account.. Bank is saying no amount has been received by them.. I have talked to them again and again but no response coming soon.. So i need to file a charge dispute..

Regards - anoop kumar pathak bob account no-[protected]

As i placed an order for sofa on 14of feb but till date i did not get any product... I have ordered for black and white combination but they themselves modified it to silver and black... If itry to contact customer service their representatives giving fake tracking id and fake courier partners.. It's js not jenuine and they can't change by themselves as stock is over. So kindly resolve it as soon as possible

I have recently saw amazon hirings in quir and sent my resume and documrnts for online direct recruitment. Then i have got call from this number [protected] name rashika telling me that i am selected for amzon warehouse as operations coordinator.. Then she told me that i have to make payment of 1700 for suit charges as they are refundale i have done it.. After one day she called me again and asked me to pay 5000 for slary account opening and 5000 for mediacl insurance and 5000 for couriers charges.. Please take a serious action iam sharing the photos with u

Greetings of the day...!!!

Appreciate your effort finding package. Really bad on todas issue with amazon team and delivery persons.

Really shocked, even nobody contacted, or any message, or email not get any communication from amazon team and delivery manager or boy or agent, showing amazon status deliver to customer by eod.,

While calling amazon team its ivr auto teller will be delivery by eod. Who rejected — 7:33 pm —

Shipped with amazon returning to seller your package is being returned your package is being returned to seller because it was refused at delivery address or the order was cancelled.

Who did this update. Did he approached or contacted, message or came to my home discuss with my family or by me.

Shipped with amazon returning to seller your package is being returned your package is being returned to seller because it was refused at delivery address or the order was cancelled.
Then —
-item marked as rejected by you - returning to the seller.

It, s cheating the customer and consumer self-possession and insulting the customer, if it will not take any action on this issue,

I have original invoice copy and mail communication and voice recorded to your customer care team and respected manager discussion. I will approaches consumer court under rti act - consumer good and services legal and metrology

Below statement

Dispatched track package star gems 7.25 ratti/6.50 carat blue sapphire/neelam stone for men and women sold by: star gems 195.00 new

Tracking id:[protected]

Thursday, 27 february 7:33 pm item marked as rejected by you - returning to the seller. Nellore sp, in7:17 am out for delivery

Nellore sp, in4:14 amp package arrived at the final delivery station nellore sp, in3:31

Package arrived at an amazon facility nellore, andhra pradesh inwednesday,

26 february9:56 pmpackage has left an amazon facilitychennai, tamil nadu in3:25 ampackage arrived at an amazon facilityst. Thomas mount, chennai, tamil nadu insunday,

23 february8:00 pmpackage has left an amazon facilitygurugram, haryana in1:16 ampackage arrived at an amazon facilitytaoru, haryana insaturday,

22 february6:28 pmpackage has left an amazon facility new delhi, delhi in5:52 pmpackage arrived at an amazon facilitynew delhi,

Delhi in2:28 pm item has been picked up by courier. Delhi,
Inpackage has shipped 12:28 pm courier en route to pick-up. Delhi,

In11:46 am pick-up scheduled with courier. Delhi, intimes are shown in the local timezone.

This is regarding the khushal k women cotton kurti which i order on your amazon that product is not order. Inside the package is not that product which i ordered, the anther item is packed. This order is not correct. That product you have sent us is also bad quality.
Tha order id is:[protected].
So, i request you to return this order immediatly..

I respect fully want to say that i was purchased indulekha oil bottel from amazon but i have received a defective bottel then i complaint amazon so they send me the mail, in the mail they written that my refund of rs 364 has been successfully done.
I want to say one more thing that the refund has been placed on (Closed) account so pl tell me how refund is placed in closed a/c.
I told them that i have not receive refund bcoz this a/c is closed since 1 yr.
I request them pl resubmit the refund in my currently added new a/c but they told me that they cannot help me.
So pl help me regarding it i am very frustrated regarding this matter.
I hope you will understand my matter or feeling.
[protected]
[protected]@gmail.com