Amazon India Complaints & Reviews

I received a defective whirlpool washing machine from Amazon. I placed an request for return and refund but its been 3weeks no one helped and not picked up the product. CUSTOMER CARE executive keep telling within 24 hrs it will be picked up but nothing happened. need a solution for this ###. They blocked my 17k for a month and not refunding. I lost my hope on getting money from Amazon. They're giving false promises always...

Hi,
Please see the attached document copy and help us to get out of this issue.

We have bought a mobile Lenovo K8 from Amazon on 16th May-2018( as this has warranty of 1 year from the day we bought) and we had some repairs with same mobile from a couple of months. When we went to Lenovo service centre they denied to give us services which mentioned as per warranty period and they confirmed that does not cover under...

On 21st march I have order a 'Boult Audio ProBass Curve Neckband Wireless Bluetooth in-Ear Earphones with mic (Red)' from Amazon for which payment of ₹51 from amazon pay which I have received and rest of amount of ₹1348 has been deducted from my debit card is not refunded. I had cancelled my order due to some reason and got a message that the refund will be initiated shortly refund reference number #xxxx[protected] on 21st march...

Name J Philomina, Indian Bank
My account number[protected]
Branch code IDIB000M208
I ordered a product for Rs 399 in amazon on 29.03.2018 by using debit card. And I retured the product. They gave me refund reference number too. Refund reference number is[protected] .I contacted amazon India customer care they said their process of refund completed. But amount not yet credited still. Kindly do me favor....

Hi sir/madam
I was purchased some items from amazon.
Due to some reasons i was returned the items.
All items pickedup successfully from me in mentioned time and date.
But till the date no refund from amazon.
When i demand our refund they r not replying properly.
I send many mails and phone calls to amazon but till the date no refund.
Pls refund attached items from amazon as early possible.br...

Sir, i have purchased one laptop for my son, rahul kr. Tiwary. (Order id[protected] acer nitro5, order date - 04/04/2019, order receive on 09/04/2019. Amt - rs.64990.00) but laptop is not working, please took this matter seriously and replace the product as soon as possible. We have talk to customer care also but no positive response. Please resolve the matter as soon ad possible....

My order got place on 10th of april 2019. It was for dharampur near solan (Himachal pradesh).
I called to courier guy on 13 april to deliver at my place which was mentioned on amazon portal. He assured me for same. But the very next day they declined the delivery and dispatched it to seller. Highly disappointed amazon. The courier company itself cancelled the order. If you cant deliver then dont show the availability. This is the third...

Order details:-lenovo ideapad 330 intel core i5 8th gen 15.6-inch laptop (8gb/2tb hdd/windows 10 home/2gb graphics/platinum grey/ 2.2kg), 81de012pin
Order #[protected]
Sold by: appario retail private ltd
I ordered a laptop on 31st march for which payment of rs 43640 rs has been deducted from my account, i had to cancel the order on the same day due to some reason and i got a message and email from amazon that...

I bought the above product on amazon india from dealer - rudra brothers.
However the product doesn't seem to be genuine, giving erratic readings (22-25 units more than actual) leading to wrong medication and medical complications.
My request for return of item was placed within the due period. However, the same was not picked up, neither anybody tried to contact me. Now after 04 days amazon is saying that the item cannot be...

I wrote just a couple of days ago with a complaint that there is a charge in my Debit Card, I haven't bought anything thru Prime Amazon, nor do I want to.
So, this morning I ad an email that said my complaint was received and will be "looked into"

So, today...theres another charge for $12.99!! I've read several complaints of Amazon doing this, I think this should be investigated further with Authorities.

That...

I purchased this fitness watch after reading the reviews on amazon and I must warn you that you could be tricked just like me.A very good attempt by the seller to loot buyers.
The watch was returned by me to amazon due to bluetooth connectivity issues and inaccurate readings and then amazon sent me a replacement watch.The replaced watch had similar problems and seemed
like a product returned by another customer was given to...

Your company are fool and ### company because your tall me we will deliver to you on Friday but not still deliver they tell me again we cannot deliver and wait for three days, , and I still waited and still they tall me same we cannot deliver and after they tall me we will return your money for vivo cover and harmonica but they don't return me and I CALL TO company but they don't pickup...

Received above barclays mastercard (Last 4 digits on credit card are - 8274) charge of $ 123.09. It had transaction date of march 4th 2019 and posting date of march 5th 2019.
Plus, description information stated on barclays' transactions page is "amzn mktp us*m158t8kh0 amzn.com/billwa".
I called barclays customer service number and they gave me additional information which was ' book stores '. However, i do not go to book stores.br...

Purchased a product from amazon on emi debit card of said account, the details of product is as follows -

Product whirlpool 8 kg fully automatic top load grey colour washing machine
Order date 13.10.2018
Order no.[protected]
Total amount 24, 026

The above product was returned and confirmation of return was made. However, a loan account of said emi created in my account, the details...

I noticed today that i've been charged $19.99 from amazon; i've no idea what it's for. No other information, just the charge. I haven't ordered anything thru amazon. I'd like this refunded back into my account immediately.

I'd also like to know how they have access to my banking account. I can seek a lawyer and let them repair the damage that amazon has created, but i want to be fair and allow them to answer these questions....

I have cancelled an ordered item in the subject specified and accordingly amazon issued the refund order on 8.04.19. I cam to know that it takes 2-4business days to credit money as transactions made through debit card. Till date the money hasn't credited to my account. The order no for cancellation was[protected] of rs. 2050/-. Please let me know the current status....

Yesterday... I place a order on amazon app and hdfc card gives 10 percent discont and for which moneh deducted... But in my amazon order section showing payment failed and when i speak to amazon care they repeatedly saying wait 24 hrs... Also 24 hrs hrs lapsed and they have no knowledge about their payment status and say pay again for full amount without getting discount... They are not providing me order confirmation and comfortably sitting...

Sir
Mera indian bank me account number [protected] name suman devi atm card rupaye debit card number ending *7586 hai jisme amazon se rs 27, 102.00 - refund april 6, 2019ko hua hai jo april 12, 2019 take account me reflect hona tha but abhi take mere account me money credited nhi hua hai. Refund ref numb.#[protected]. Diya gya hai jo ki abhi tak mere bank account me paise nhi aaye.
Kirpya mere account me money reflect...

I had placed an order for 3 books on 2019 april 3rd which was returned by the carrier as they didn't have delivery area. Later i got a mail on april 8th as my refund was initiated and will be available in 2-4 days. As i didn't get refund i've contacted amazon customer care from where i got the reply that they had already refunded and asked to go through my bank statement when i didn't receive the money.
Order number[protected]...

I brought two product from amazon. One is on 13th october 2018. Whose refund reference number is[protected] and another is on 24th whose refund reference number is [protected]. They initial the refund but i could not get. Please issue it to my account. Bank doesn't help me. They told me that you contact amazon costumer care. Please resolved this problem....