Amazon India Complaints & Reviews

मेरा नाम विष्णु शर्मा और मेरा अमेजॉन अकाउंट ब्लॉक हो गया है क्योंकि मैंने एक आर्डर किया था उसमें गलत क्रेडिट कार्ड इनफॉरमेशन दे दिया था और वह कैंसिल नहीं हो पाया था और अगले दिन मेरा अमेजॉन अकाउंट ब्लॉक हो गया उसके बाद में sign in नहीं हो सका प्लीज रिप्लाई एंड अनब्लॉक माय अकाउंट माय ईमेल आईडी[protected]@gmail.com contact no.[protected] thank you

I have purchase anker power 20000 mah powercore power bank from amazon. In amazon there is daily shopper who sell this product. I order that anker power 20000 mah powercore power bank but they sended me anker 20100 power which was old product. After that amazon refuse to do return pickup they told me to courier this product to seller in given address. I have purchased this order 4, 500 rs and my money got wasted. After 10 days my power got problem. Charging was not going properly...Amazon need to think about think issue and i very afraid of them no one helped me.. i have received invoice which was in order but i havent got invoice which i have vwry baad amazon. i will never use amazon in life

Amazon company had planned the return procedure of the cushions which costed ₹499.We returned the item on 6 may and the refund should be done in our account by 11th may. The transaction I'd of the item is[protected] the amazon customer care is confirming that they have refunded the money but the allahabad customer care are refusing to it and stating that no transaction was being found. The allahabad customer care had given us the complaint number 94186

Product purchased from amazon.in

cash deducted from bank...next day i recieve message deliverybwas cancelled...and will recieve cash in next 4 to 5 days...its been more than 5 days...
its not the first time i having an experience like this...3 orders i place is not refunded yet and it was a year before...
i contacted the bank they havent received yet...
amazon customer service is saying contact with the bank..
i am not the one who cancelled the delivery...
and i cant spend my whole day asking and begging for my money...#fraud

On our credit card statement for the period 5/8/19-6/8/19, is a a charge for $120.03 from Amazon Prime. The credit card is an Advantage Aviator Red MasterCard #[protected]. The charge transaction date is 5/15/19 and the posting date is 5/16/19.
My wife and I do not remember this charge and do not have a receipt. Can you please give me some background on this charge?

Sir mane amazon.in se 22/05/2019ko 2540 ka product buy kiya tha, lain kisi vajah se mane use vapis kr diya mane payment indian bank ke debit card se ki thi, mujhe 2440 rupee wapis ane the, 100 rupee kat k wapis ane the, mera refund amazon ki taraf se 01/06/2019 ko proceed hua tha, mera refrence no[protected] hai, but mujhe abhi tah amount recieved nhi hui h, meri branch imi manesar h, or m abhi amritsar m hun, main bank k customer se baat ki thi vo kehte apni home branch m ja k baat kro, hum kuj nhi bta sakte, sir pls meri problem solve kro.

1)19/05/2019 I order Prasanth ladder
2)20/5/2019 I cancell this product
3)I fully paid RS 2799 on Indian bank debit card
4) 04/06/2019 from Amazon message to me we initiated your amount
5)still date amount not refund
Ref no. [protected]
6)I contact with customer care more than 5 times

Hello sir, my name is S.L. Zameer I have sended my CV to this mail which i have got from the online feeds ([protected]@amazonrecruitment2019.com) I have sended my cv to this mail anither day they callee and told that you resume has been short listed & they sent me the mail to send my academic and other documents copies i have sended to them in the same mail. And other day they called me and said that you are selected for the job as Supervisor in the Tirupati . And then they told to pay Rs. 1700 as a refundable amount which is for the ID and uniform purpose. I payed them and they again mailed to send the bank details to refund the amount i didi too and mailed back . again they called and told that they need to open a bank account in ICICI for the puroose of salary account for that they told to send rhe ₹5000 amount which is refundable with in 30 mins after creatinf the account . I have sended the amount to them and they called rhat we are doing your process that's it then i have called back and mailed them i didnt get any responce from them ! The contact number and the Account number which they have give is : +91 [protected]
Email : [protected]@amazonrecruitment2019.com
Bank details of their account : PUNJAB NATIONAL BANK, A/C No. [protected] HOLDER NAME: NITIN, IFSC CODE: PUNB0105100. MOB NO. [protected]
I didnt get any offer letter and any message ther after . Please Help me to get my money back and Take action on them plzzz !!

Dear sir/madam,
I want to return my money bcz he was provide me dead battary watch and without warranty card nd also heavy price against other company, bcz same available in lower rate with additional one watch extra free in paytm app.

product-digital led apple shape kids red wrist watch.
dispached date-12.6.19.
my name is dilip singh rathore
cont.no-:[protected]

Order #
[protected]
I collected amazon fashion offer of rs300 cb on rs1000 valid til june 5th and one more fashion offer of rs100cb on rs1000..and ipl offer of rs100cb. So in total i ws shown rs500 cb first til 28th of may mrng. Evng wen i tried to place order 300 cb was not showing at checkout. So i chatted with customer care executivr for 2 to 2.5hrs and after getting the assurance dat even if cb not shown in checkout page i wil b receiving the cb i placed the order.

Then later i recd onli 200 cb out of 500 after placing the order. I again chatted with dem.and cc person told me u hv been assured u wil not incur losd and we wil.escalate the issue and issue ur refund if not credited within 3 days.

Even after 3 days i didnt receive the cb as promised. Then i raised a complaint on 1st june dat i collected the offer and its valid til june 5th and after getting assurance from cc person only i placed the order but i didnt receive cb like dat. I was told to wait for 7 wrkg days til june 12th.
If i ask now dey r saying fr all customers maximum cb is rs100.
I chatted with cc for almost 5 to 6 hrs regarding dis before and i sent screenshot of all and mailed dem several times.
After getting assurance from cc person onli i placed the order. They cud hv told dat at dat time itself. But after me following up for 18days dey r denying the cashback.i was informed they wil escalate and issue me the cb and wil not allow to incur losd.
Pls help me get my cb of rs300 as assured by dem

I had ordered a Samsung Galaxy A70 handset from amazon on 3rd of June 2019. On 7th of June amazon delivery boy delivered me a package. When I opened the packet an hour later, it had a Samsung J6+ instead of A70. I immediately informed amazon about the wrong product that was delivered to me. They said they'll do an investigation and get back to me. Today, they mailed me that according to their investigation team, they've delivered me the right product and they won't be able to provide any refund or replacement. When I called them after reading the e-mail, their customer service executive initially said that they can't do anything about the issue and after a lot of discussion the executive said that OK I'll confirm it from our ware house team if there was a glitch from their side. They said they'll get back to me by Monday as there is least possibility that I can get any information on Friday or prior that. Now the thing is if they don't reply me by Monday, my 10 days time period for refund or replacement will already be over. And I'm now left with the wrong product which I did not even order and also it's half the value I had paid them. and they're not even considering it for once. I'm attaching the photographs of the product delivered and also the screenshots of e-mails from both the sides. Please help me out on the matter.

e-mail Id: [protected]@gmail.com

Two weeks before i ordered some products through amazon app. But till now in didn't get my product or the amount get refunded.I have called and complaint the customer service 3 times, but there is no use.

Could you please take necessary action against this and help me?

Order date : 01-Jun-2019

Order # :[protected]

Order total : 909.00 (4 items)

Thanks
Sukesh Kesavan

Hi team,
I am Aakash and I purchased one plus 6T from Amazon on 30th May and due to overheating and hanging problem I don’t like the product. As per their policies there is a 10 days replacement offer was there and I called up after 4-5 days and requested to return the product and they refused to do so. I requested that the product is still packed in same box and their technical team can visit and check the product and after that initiate the refund.
I really don’t like this product and wanted to go for refund now on urgent basis as they are not responding. The amount is INR 33k which means to me, so please interfere and help me to get the refund.
Shipping Confirmation Order from Amazon #[protected]
Aakash
[protected]
Aakash.[protected]@gmail.com

Hi,

I ordered and paid on 2nd june 2019, in tracking status shows delivered to me on 6th june 2019 and signed by me.

Amazon ORDER #[protected],

And i contacted customer service, but no resolution to get my ordered product.

Please take necessary action to get my product legally.

Regards,
Ruba Sathiya.D
contact : [protected]@gmail.com

My name is Nikita Latwal and I had ordered "Red HOT Black Polyster Single Curtains 9 Ft, QTY 4" of RS.Amount 1196 in Amazon on (21-May-2019) and after (28-May-2019) I returned this order due to personal reason. And on 06-May-2019 Amazn initiated the amount to my card but I still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form. So please kindly respond to this complaint it's very urgent. My card number is [protected].
Thanks you sir

I purchased the DVD player going by the product information listed on amazon.in website, however the product supplied does not support or perform the function as sited in the listed information. Therefore, the item sold under misinformation and amounts to cheating. On this ground I am seeking a rectification/replacement failing both refund.

I am Sandip Nandi, Amazon account link with phone number [protected].
i Have an ordered on 29th may, and further cancel this ordered on 31st may because i get better dill, and show me in my ordered details - Return request accepted, But after 12 days later a have money yet not return or product not received. I complaint many times and also mail but not any reply received

Dear sir/madam,

I am purchase product through Amazon app

On 24/05/2019 but till now not received,

I called to Amazon customer care service but there telling to me give me 2 working days time we resolve, past 10 days same story repated to me no one response till now, and there told me we are checking we are sending mail to seller but till now no response to Amazon team & seller

There are chitting to customer's pls check once.

I bought a mi mobile handset on 10.03.19 from amazon.First i made payment to the delivery boy through bhim upi (which is the matter of dispute)but he said it did not credited their account so I give him cash and collected the handset.It is now 90 days I did not get back my money;amazon saying it did not credited their account, my bank is saying it credited Amazon's account.i want to get back my money sent on 10.03.19 debited from account on 11.03.19 transaction I'd of which is[protected]. My account no is[protected], IFSC
UTBI0MSD056. please resolve the matter.

A woolen men sweater was purchased but its delivery was not received, on inquiry it is stated by amazon that it was sent to wrong address hence sending refund of Rs 2287.23 which was confirmed vide mail 30 march 2109 from [protected]@amazon.in, authorization code 392794, approaching to bank official/ manger it is found that no amount of Rs 2287.23 is received in bank and resulting no reflection in my account. Accordingly this fact of non refund was again sent vide my mail dated21/05/19 to [protected]@amazon.in.

We are sorry to say that till date neither any reply or nor the refund amount of Rs 2287.23 is received .

Therefore again requested to look in to the matter and arrange to send the refund amount immediately.