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Amazon India Complaints & Reviews

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Updated: May 11, 2026
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S
Sue Mosteller
Jan 30, 2019
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Address: 25143

On 1/28/2019 i was charged $13.90 for amazon prime. I did not authorized this transaction. I request a refund and do not want to be charged with anything that i do not order. I did not sign up for amazon prime, nor do i want to. Please do not charge me for something i did not order, and do not use my credit card unless authorized to do so. Hopefully, this will not be a reacurring action.
Amazon India customer support has been notified about the posted complaint.
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    K
    Komal kant
    from Kanpur, Uttar Pradesh
    Jan 29, 2019
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    Address: Bhopal, Madhya Pradesh, 462024

    I can't receive my refund of RS 1470_Amazon refund my rupees on 13/01/2019 but I didn't receive rupees of my account so please check...sirr my references no is[protected]...please check my refund...I will thankfull very much for u Sirrr...pls pls pls pls pls pls check and refund my rupees sirr...thanku sirrrrrrrrr
    Jan 29, 2019
    Updated by Komal kant
    I didn't receive my refund a
    Jan 29, 2019
    Updated by Komal kant
    Please check my refund process
    Jan 29, 2019
    Updated by Komal kant
    Plss
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      S
      shekhar sathpathy
      from Bhubaneshwar, Odisha
      Jan 29, 2019
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      Amazon is behaving totally fraud they have charged me for cancelled order

      I've order a mobile on 30th december and immediately cancelled after bcoz of wrong model but the product was not shipped at that time.
      Since 1 month they are cheating me every time i call they are giving 72 hrs time and refused to send mail on this. Almost 100 times i call to amazon sometimes they told the regular executive statement have no value only senior team will tell you the truth means amazon have a cheater team

      I never expected such a wrost service from amazon it's like hell
      Amazon India customer support has been notified about the posted complaint.
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        pyash
        from Coimbatore, Tamil Nadu
        Jan 29, 2019
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        Address: 600095

        Sir i have ordered a product from amazon order date 30dec 2018 amount 13570.00
        And have returned from 1.1.2019 but till not credit my account. I contact to amazon customer care he tell your amount 2.1.2019
        Transfer your indian bank account. He hive the reference number. 75503729003025893410516. For refund he has not receive till now

        I attached to file

        Kindly verify and do the needful

        Thanks you

        M. V. Prakash
        Vanagaram
        Indian bank
        Chennai
        Amazon India customer support has been notified about the posted complaint.
        Jan 29, 2019
        Updated by pyash
        Pls check and needful
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          K
          khages
          from Mumbai, Maharashtra
          Feb 6, 2019
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          Address: Bhadrak, Odisha, 756100

          My name is vivek dora, I received a prestige rice cooker which is different in model number an color. So i raised a return request in Amazon app but amazon not accepting return for the product. since 24.01.2019 I an suffering with this issue,

          The pickup guy came to my door and told me as the product is different they can not pick it.

          I have contacted amazon regarding this but till date no positive response .

          Mobile : [protected] .
          Amazon India customer support has been notified about the posted complaint.
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            R
            rupender singh rathore
            Jan 29, 2019
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            Address: 560055

            Sir on 14.1.2019 i order 5 hole anti-myopia astigmatism correctoin vision my order no is[protected]
            I paid all money in advance by net banking
            When i recd my parcel which was defected. The whole is very large and size also very big. Not for use
            I file request for return but they are not supported me
            I am troble please help me
            I am try ing to talk comtomer care of amazone but they are not supported me.
            Please help they cheted me.
            Amazon India customer support has been notified about the posted complaint.
            I ordered a sweater for Christmas with a girls picture on it but I never received it! And I did make several comments that I wanted my money refunded that never happened.
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              L
              Linesh952
              from Changanacheri, Kerala
              Jan 28, 2019
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              Address: Kollam, Kerala, 691020

              I am called your delivery boy in the morning to know about the time of delivery but surprisingly he dont give any clarification abourtt the delivery. Im waiting him to 7.00 pm in my office and then im closed my officeyour. Delivery boy called me at 07.30 pm and i cant attent the call at that time. He could not contact me from morning. Its not my fault. When i saw the missed call i called him and he was too rude on the call. I was surprised by his behavior and attitude like a road chap he was talking to me. So i cancelled my two orders within no time. Such kind of people can hit the customer also. Please take necessary action to him.
              Thank u
              Amazon India customer support has been notified about the posted complaint.
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                F
                Farzana.p
                from Chennai, Tamil Nadu
                Jan 28, 2019
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                Address: Chennai, Tamil Nadu, 600032

                As i have orderd a product from amazon and i have cancelled the order it so there was refund amount initiated from this end on 22.1.2019 and reference number:[protected] but amount has not been credit in my account till late and continously i am contacting customer care for this but not getting a reply for this as per amazon they instructed to file a charge dispute but was i am trying to get it done through indian bank i have been told that no facility is there please look into the matter at the earliest please look into this matter as it's very seriously please make it as soon as possible
                Amazon India customer support has been notified about the posted complaint.
                Jan 28, 2019
                Updated by Farzana.p
                Hello my name is farzana. P i have purchased an item amazon india fogg 2038 but i have cancelled that product on 15th january but i have not received my money when i asked amazon about it they said to me that they have already deposited my money in the account and due to same problem money has been not deposited by the bank in your account therefore i request you to solve this problem and deposit my money as soon as possible reference number[protected] please look into this matter as it's very seriously
                Jan 30, 2019
                Updated by Farzana.p
                Hello my name is farzana.p I have purchased an item fogg 2038 2 watches from Amazon India but I have cancelled that product on 15th January but I have not received my money 379 and 369 which I have spent on it when I asked Amazon about it they said to me that they have already deposited my money in the account and due to same problem money has been not deposited by the bank in your account therefore I request you to solve this problem and deposit my money as soon as possible please solve the problem is very seriously matter my money as soon as possible please order I'd[protected] other order I'd[protected] reference number is both two orders.[protected]
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                  S
                  sachin772
                  from Pune, Maharashtra
                  Jan 28, 2019
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                  Address: 500032

                  Hello, my name is a. N. Jadhav, i had ordered an electronic equipment from amazon on 23rd jan. The package was to be delivered to osmanabad 413501.

                  The order no[protected]

                  Tracking id[protected]

                  It was delivered today morning which is 28th jan, and to my annoyance, the box was damaged and open again.! And above that i had opted for gift packing, but forget about gift packing, the box was given with the huge hole..!

                  This is happening everytime now, that the amazon transport service itself is giving me the damaged opened box! This is total invasion of the privacy, and what is discrete anymore??

                  There are personal clothings and personal things which we do not want ppl to know, but instead of gift packing they give a opened butchered box instead.!! Extremely disappointed.
                  Amazon India customer support has been notified about the posted complaint.
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                    G
                    Ghosh D Sudip
                    from Delhi, Delhi
                    Jan 28, 2019
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                    Address: 713101

                    [protected] order for reebok men black shoe but instant i got different item, so i am email them with all the image regarding this. But they investigated any return the product, but as after the return today i got an email that they didn't provide me money and also close the account.

                    Firstly i am not return the product. After getting different product i am mail them and they are created retuns after they investigate. Please check the snap. I want my money back. Previously they cheated my 1700 money as same excuses.
                    Amazon India customer support has been notified about the posted complaint.
                    Feb 04, 2019
                    Updated by Ghosh D Sudip
                    Till not get updated.. Neither phone or email. This is clear that how much genuine Amazon is.
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                      V
                      Vinay2616
                      from Patna, Bihar
                      Jan 28, 2019
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                      I brought a bluetooth earphone and it stopped working in just 2 months. It had a warranty period of 12 months. There are no contact no of seller so i can contact them. They just gave me a whatsapp no. Then i whatsapp them and they said you have to review their product and give the 5 stars the they will send me a new product.
                      Company name alexly
                      Earphone model - sport-tf3
                      Amazon India customer support has been notified about the posted complaint.
                      Jan 28, 2019
                      Updated by Vinay2616
                      I am withdrawing my complaint. My issue has been resolved.
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                        M
                        marif
                        from Allahabad, Uttar Pradesh
                        Jan 27, 2019
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                        Address: New Delhi, Delhi, 110 014

                        Sir
                        I placed the orders, on 22 jan. 2019, for
                        I.) 1 of: redmi note 5 pro (Gold, 4gb ram, 64gb storage)
                        Order number:[protected]
                        Order total: 10, 999.00
                        Ii.) 1 of: aplink usb cassette-to-mp3 converter capture, audio usb portable tape to pc mp3 switcher with earphone
                        Order number:[protected]
                        Order total: 2, 880.00

                        Both order total rs. 12491.09 including delivery charges rs. 160/- (I. E. Must have been free complained to your so-called customer care failed to tell the reason.) paid by hdfc bank master card same above said.


                        But above said order (I) i’ve received on 24 jan.2019.
                        Whereas above said (Ii) has attempted 3times but every time demanding the price rs. 2880/- that i’ve already paid.

                        When i’ve made complain to the customer care, they suggested that there is a technical issue due to which there is problem, however, i will receive my product by 27 jan.2019.

                        And today, 27 jan. 2019 when i opened amazon website to trace my order, it said:
                        Delivery attempted
                        Amazon is holding your package due to a payment issue
                        We recommend you wait and ready payment, as the carrier will likely attempt to deliver your package on the next working day.
                        Was expected thursday, 24 january

                        How can you hold my package duet to payment that i already have paid via hdfc master card for that you people already have sent invoice. I. E. Enclosed.

                        Regards
                        Muzahir arif
                        149/1
                        The guide institute
                        English language
                        Kilokari nr. Angoori mandir
                        New delhi-110014
                        Mob. [protected]/[protected]
                        Amazon India customer support has been notified about the posted complaint.
                        I placed order in a offer period
                        Order date
                        22-Jan-2019
                        Order #
                        [protected]
                        Order Cancelled without any confirmation why such sale r u going to run when we can not provide booked product.
                        I was place pre paid order and Amazon worlds no 1 e com company Cancelled my order without my confirmation. Amazon froud to customer.
                        How should Amazon Cancelled any prepaid order of customers, I was wait for this product for 4 days status was shown shipped to my pin code 431003 and sudden ly order cancelled.
                        If Amazon taking order online. But if AmZone froud with me. It's my right when I pay for any product then Amazon have to deliver this product to me in an any condition because I am already pay for that product. Customer care executive says product is damage I demand for damage product I was agri to take damage product after that he says product is not available now at your pin code. Product is returning to seller although I was call after 15 min when product shows in a app returned.
                        Amazon is cheating to customers. I want my product back I was pay for that I don't want my refund I want product.
                        [protected]@gmail.com
                        [protected]
                        Pankaj P P
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                          A
                          arpit99
                          from Indore, Madhya Pradesh
                          Jan 27, 2019
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                          Address: Bhopal, Madhya Pradesh, 462042

                          I had ordered mk988 mens hoodie longline winter fleece lined quilted jacket parka coat outerwear khaki m. Order no.[protected]. Today i got the product and inside they put a women dress instead of my original product. Are you thief or you think costumers are stupid. Just look at the package how small it is even a blind men can tell you that such big jacket won't fit in it what kind of employees you have, you think rs 4381.25 is a small amount. We work all day honestly so you can steal from us is that what you think. Amazon seller switched the product and you didn't check before final delivery, instead of original product they send a women dress in it. I m sending you the package i received. I want my money back as soon as possible. Take your women dress with you. You fraud.
                          Amazon India customer support has been notified about the posted complaint.
                          Jan 29, 2019
                          Updated by arpit99
                          Amazon seller are not returning my money instead they are offering money. i want my full money back why would i keep your women dress while i ordered men jacket. what kind of ### are you. i want my money back and you take your product. never expected such service from amazon. first they send a wrong product and now they are not returning full money. i want my full money back you fraud. i am sending you the copy of mail i received today where they are offering money instead returning my full money.

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                            S
                            Sangu1911
                            from Ahmedabad, Gujarat
                            Jan 27, 2019
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                            I have ordered real me 2 pro from amazon. I got delivery date between 22 to 25 from a seller named krrish hero selling central zone. According to last updated status this product was shipped on 12th. However till yesterday there was no status change. And suddenly yesterday evening it changes to late delivery by 31st. How ridiculous. This was a product listed on amazon and amazon disappointed me again this time. I have mailed to seller multiple times but there is no reply from them. I googled about this seller but no information there also. I purely understand now this was either a fake seller or a fake product or an error from amazon. Amazon customer service representative says they have raised a claim on this guy but i don't get anything for this harrassment. How absurd. I strongly recommend everyone to avoid purchase from amazon.
                            Amazon India customer support has been notified about the posted complaint.
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                              Ty@$?
                              from Lakhimpur, Uttar Pradesh
                              Jan 27, 2019
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                              Address: Lucknow, Uttar Pradesh, 226025

                              Hello! My name is jaya singh i have purchased an item from amazon india but i have cancelled that product on 17 january but i have not received my money 538 which i have spent on it. When i asked amazon about it they said to me that they have already deposited my money in the account and due to some problem money has been not deposited by the bank in your account. Therefore i request you to solve my problem and deposit my money as soon as possible.
                              Amazon India customer support has been notified about the posted complaint.
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                                rohit7707
                                from Noida, Uttar Pradesh
                                Jan 27, 2019
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                                Address: New Delhi, Delhi, 110009

                                Https://www.youtube.com/watch?v=wfVLfDRRvNM&list=UUc014oTLg88BMF6xutPkjqQ

                                Ordered honor play from but received soap inside iphone6 box. Contacted amazon to solve this issue, but their attitude is worst to say the least. They are talking like robot, at first they said that it will take 48 hours and now they say to wait till 31 jan. What i am asking is my hard earned money back but they are acting like cheats. Extremely disappointed by amazon, being a prime customer more so. The mental harassment done by amazon is very difficult to take. Whenever calling them they are resorting all sorts of manoeuvre to not accept my complaint. Financial and mental duress caused by amazon to me.
                                Luckily, i made video, so guys please be careful with amazon. Take extreme precautions.

                                Seller: darshita electronics
                                Courier: amarex
                                Amazon India customer support has been notified about the posted complaint.
                                Jan 27, 2019
                                Updated by rohit7707
                                They said that they will neither refund nor will provide replacement.
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                                  paresh tank
                                  from Ahmedabad, Gujarat
                                  Jan 26, 2019
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                                  Address: Junagadh, Gujarat, 362001

                                  My order date 10-jan-2019
                                  Order #[protected]
                                  Order total rs. 6, 205.00 (5 items)
                                  Usha diplomat 1200mm ceiling fans.
                                  From which i have received 2 fans without blades.
                                  I have requested for return 2 time and also your customer care requested on behalf of me more than 3 time. But somehow till the date it's in process.
                                  Pl. Do needful to return.
                                  Amazon India customer support has been notified about the posted complaint.
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                                    CHANDRA bna
                                    Jan 26, 2019
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                                    I purchased spectacle rimless frame from amazon on order date

                                    09-jan-2019

                                    Order #

                                    [protected]

                                    Order total

                                    525.00 (1 item) and done full payment by debit card but order was returned on 13/01/2019 and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they don't give any refrence no
                                    But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
                                    Same behaviour by amazon and bank also.
                                    Don't know what to do
                                    Amazon India customer support has been notified about the posted complaint.
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                                      dsprocks
                                      from Bhopal, Madhya Pradesh
                                      Jan 26, 2019
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                                      Address: Bhopal, Madhya Pradesh, 462003

                                      As per order scandisk 256gb micro sd card purchased order id:[protected] amount:5389/- dated 11 jan18 and delivered when i open the box pack it contains scandisk 64 gb card suddenly i contacted customer care regarding this and they will arrange a pickup of wrong product and assure to get me replacement and on 16 jan 18 pickup done and after 2 days a mail received my amazon account is blocked and they will cancel my replacement order and now they will not responds me kindly do the needfull
                                      Amazon India customer support has been notified about the posted complaint.
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                                        Krutika Kale
                                        from Korba, Chhattisgarh
                                        Jan 26, 2019
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                                        Address: Mumbai City, Maharashtra, 400018

                                        Dear sir,
                                        I request you to please help me
                                        I losed my money in fake job offer

                                        Job name - amzon data entry operator
                                        I had applied on quicker for job. I had a call from global corporation limited. They forward my file to amzon hr rahul sharma. Whose id no. Is az586345. & mob. No. Is [[protected]) there is address in letterhead which i provided below.
                                        They took 5500/- first in the name of security deposit on 2/11/18
                                        I paid it by pay tm
                                        .
                                        Then he send me a confirmation letter of related post.

                                        Then for further process he asked 10500/- for training security amount.
                                        I paid it on 13/11/2018 by paytm on the above mention number.

                                        They still have no progress.

                                        On 19/11/2018 send me appointment letter for the data entry job.

                                        On 20 th nov i receive a call from hr rahul sharma that i have to give a 10000 for salary account opening of my account.
                                        I did it. On the same day.

                                        Then he call me again on 23 rd of november. That account is not opening you have to more 10000 but i requested that i dont had thatmuch money. So he
                                        Request me to deposit 9800. I did it on the nxt day.

                                        On 4th of december they told me to do u have to pay for 3 month bond with us
                                        I pay for it 15000/- on other pay tm n.-[protected]

                                        There is no call from them related bond.
                                        After 1 week later they said the money get stucked. They will refund it. But now you have to pay the 15000.
                                        After many requset they agree on7000.
                                        I paid it on11/12/2018 in the account no. Which mention below
                                        Account name.-: rajeev bedi
                                        A/c no._ [protected]
                                        Ifsc-kkbk0004622
                                        Bank - kotak bank

                                        Now he dont even receive my calls & didnt even reply to my msg.
                                        Please help me with this matter & refund money.
                                        My name is krutika kale
                                        Mob no-[protected]
                                        Mail id - [protected]@gmail.com

                                        It has been more than two months. I lost my money in fake job offer from amazon hr.
                                        Please help me to get refund. Of that amount. Its around 60000/-
                                        I am very depressed. & dont know what to do.?
                                        Amazon India customer support has been notified about the posted complaint.
                                        Jan 29, 2019
                                        Updated by Krutika Kale
                                        Please help me with the complaint
                                        Feb 02, 2019
                                        Updated by Krutika Kale
                                        Sir plz help with this complaint
                                        Feb 02, 2019
                                        Updated by Krutika Kale
                                        Amzon india plz help
                                        Feb 12, 2019
                                        Updated by Krutika Kale
                                        Sir plz help me
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