Amazon India Complaints & Reviews

I had ordered mk988 mens hoodie longline winter fleece lined quilted jacket parka coat outerwear khaki m. Order no.[protected]. Today i got the product and inside they put a women dress instead of my original product. Are you thief or you think costumers are stupid. Just look at the package how small it is even a blind men can tell you that such big jacket won't fit in it what kind of employees you have, you think rs 4381.25 is a small amount. We work all day honestly so you can steal from us is that what you think. Amazon seller switched the product and you didn't check before final delivery, instead of original product they send a women dress in it. I m sending you the package i received. I want my money back as soon as possible. Take your women dress with you. You fraud.

I have ordered real me 2 pro from amazon. I got delivery date between 22 to 25 from a seller named krrish hero selling central zone. According to last updated status this product was shipped on 12th. However till yesterday there was no status change. And suddenly yesterday evening it changes to late delivery by 31st. How ridiculous. This was a product listed on amazon and amazon disappointed me again this time. I have mailed to seller multiple times but there is no reply from them. I googled about this seller but no information there also. I purely understand now this was either a fake seller or a fake product or an error from amazon. Amazon customer service representative says they have raised a claim on this guy but i don't get anything for this harrassment. How absurd. I strongly recommend everyone to avoid purchase from amazon.

Hello! My name is jaya singh i have purchased an item from amazon india but i have cancelled that product on 17 january but i have not received my money 538 which i have spent on it. When i asked amazon about it they said to me that they have already deposited my money in the account and due to some problem money has been not deposited by the bank in your account. Therefore i request you to solve my problem and deposit my money as soon as possible.

Https://www.youtube.com/watch?v=wfVLfDRRvNM&list=UUc014oTLg88BMF6xutPkjqQ

Ordered honor play from but received soap inside iphone6 box. Contacted amazon to solve this issue, but their attitude is worst to say the least. They are talking like robot, at first they said that it will take 48 hours and now they say to wait till 31 jan. What i am asking is my hard earned money back but they are acting like cheats. Extremely disappointed by amazon, being a prime customer more so. The mental harassment done by amazon is very difficult to take. Whenever calling them they are resorting all sorts of manoeuvre to not accept my complaint. Financial and mental duress caused by amazon to me.
Luckily, i made video, so guys please be careful with amazon. Take extreme precautions.

Seller: darshita electronics
Courier: amarex

My order date 10-jan-2019
Order #[protected]
Order total rs. 6, 205.00 (5 items)
Usha diplomat 1200mm ceiling fans.
From which i have received 2 fans without blades.
I have requested for return 2 time and also your customer care requested on behalf of me more than 3 time. But somehow till the date it's in process.
Pl. Do needful to return.

I purchased spectacle rimless frame from amazon on order date

09-jan-2019

Order #

[protected]

Order total

525.00 (1 item) and done full payment by debit card but order was returned on 13/01/2019 and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they don't give any refrence no
But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
Same behaviour by amazon and bank also.
Don't know what to do

As per order scandisk 256gb micro sd card purchased order id:[protected] amount:5389/- dated 11 jan18 and delivered when i open the box pack it contains scandisk 64 gb card suddenly i contacted customer care regarding this and they will arrange a pickup of wrong product and assure to get me replacement and on 16 jan 18 pickup done and after 2 days a mail received my amazon account is blocked and they will cancel my replacement order and now they will not responds me kindly do the needfull

Dear sir,
I request you to please help me
I losed my money in fake job offer

Job name - amzon data entry operator
I had applied on quicker for job. I had a call from global corporation limited. They forward my file to amzon hr rahul sharma. Whose id no. Is az586345. & mob. No. Is [[protected]) there is address in letterhead which i provided below.
They took 5500/- first in the name of security...

Hi,

I have purchased the one plus 6t in november but the device got damaged and i have requested for replacement. But amazon executive said that replacement is not available in your place and we can initiate only refund. I also informed him that my emi is initiated but he informed me that once your refund initiated the amount will be credited in your account early so i have opted for refund and purchased the phone from other source. But instead of refund they have replaced the product and as per amazon executive suggestion i have rejected the courier and refund was initiated.
As this process took little bit time and my bill date is 15th of every month & i purchased the product on 8th nov my emi was initiated and 2 emis has been generated before i get refund... I have paid 1 emi amount too... As per amazon no cost emi offer was given by hdfc and hdfc paid 39006 amount towards the product which we returned[protected] amazon pay balance) to your hdfc bank and said what ever the deviation in amount i need to check with hdfc. But hdfc says that it was provided by amazon and no cost emi amount will be discounted at the time of purchase and we will pay the merchendise intrest as you have returned the product they will provide it. Both are playing blaming game on each other and not even responding with concrete facts. But the fact is i need to get 950 rupees more... Details of payment 13/11 6750 & gst of 76 rs and 13/12 6750 & gst of 64 rs and 16/12 26284 pre close 19 rs & gst 4 rs total of rs 39947 rs towards this transaction. Since returned the product i need to get all my amount but amazon as returned 38006 towards this purchase returned on 15/12 and amazon pay balance of rs 1000 which will make the total in 39006. The deflect amount is 941 rs. If exclude gst it will be 750 rs... Why i need to pay the amount for the product which i did not purchase. Both amazon and hdfc are blaming each other and not giving my money back... I am attaching the screen shots too.. Please solve the issue.. And help to get my money back.

In one of the screen shots the refund amount initiated is 40999 but they have returned 39006.

My question is why i need to pay the money for the product which i do not have (As it is returned) and also mentioned it as nocost emi.. Else i would have gone with single payment...

The phone which i returned cost is 41999 which i need to get as i returned
1000 amazon balance remaining will be paying 40999
1500 instant bank discount at the time of purchase 39499
38006 which you have returned.. Extra 1490 i need to get

But i am asking you to refund only 950 which was deducted as i have paid[protected] amazon pay balance[protected] returned by amazon

950 remaining amount

From the past 1 month i have send 100 mails but no response from them

Please take appropriate action

Regards,
Anil konkimalla
4 attachments

Hello Amazon.
Your floor supervisor is demanding unnecessary information.
He is saying I am not sending the attachment.
Please find the snip and share it to Ratan.

Can someone call [protected] and get money refunded

I have shared all the images.

I had ordered two produt from amazon one is vgang women cotton orange colour anarkali of rupees 925 the other produt is janasya women line kurthi of rupees 331 these both product have been initiated from amazon but it is not reflecting in my debit card almost one month over my bank doesn't provide charge dispute to file so plz help out this with issue

I had ordered a kent grand 8 ro and i was delivered a kent excel +
I intimated amazon about the same the very same day it was delivered. I got a mail saying the investigation is on. It's been four days now and i have got no intimation from amazon about the same. When i call them - all they say is "we understand ma'am,"we are sorry"or" we will look into it" but none of them can give me a direct answer as to why it is taking long. And in the last call the lady meghna was super rude and to top it all her superior names shubhojeet cut my call while was talking to him.
First, u send me a wrong product, then u take my money and don't return it, then u take a week to do a investigation that in the first place was your mistake and then tell me call them to find out about the what's the update of the investigation and when we call to find your guys so rude to the extent that they bang the phone on the customer! This is pure harassment, this is my complaint and i am you g further to the consumer court with all the communication between us. U just cannot treat your old customers like this!

Sir as i have ordered a product from amazon order date 30dec 2018 amount is rs.13570.00. And have returned from 1.1.2019 but till not credit my account. I contact to amazon customer care he tell your amount date 2.1.2019 transfer your bank and he hive the reference number
No 75503729003025893410516. For refund he has not receive payment till now
I attached two files

Kindly verify and do the needful
M. V. Prakash
Indian bank
Vanagaram
Chennai

I recharged my jio number from amazon. But i got two different otp id and otp for same transactions. Customer service says that u can continue with latest otp. But why they need to generate two different otp id and otp for same transaction? Customer service says that u can use latest otp. But i got another otp after entering first one. If i entered otp again then they will deduct money for second time. This is my loss. Now i have recharged with first otp id and otp and i have cancel second one. But this will affect security of transaction. How can i trust?

It's been a week, since am not receiving my order handy, i've contacted customer support for more than 10 times but there is no proper updates everyone saying please wait for 24hrs, the same i've waited for more than three 24hrs, the main thing is the delivery boy was not at all responding, even if i called multiple times there is no updates and finally updating they're updating the status like "unable to contact', i need immediate solution for this problem otherwise this would be my last purchase in amazon ☹️

A person from amazon called and said that on the basis of shopping in 2018 from amazon i got some gift from that company.
They provide me some list from which i have to choose one gift. They asked me to do shopping of minimum 5000.
After that they said you have to pay gst. They will provide tax invoice of the product. They would ask to do shopping while on call.
Worst part was they have all my details which amazon has.
I don't know how the information is getting leaked.
Even the person who was on phone has send his adhar and pan card also to make me satisfactory.

Please look into this and stop the gang who are making people fool continuously.

There is a scheme on vivo v9 pro with extra 1500 discount on exchange and 10% instant discount through h. D. F. C debit card payment.
But after entering all the details and making the payment there comes an error stating exchange offer is no longer available for this item.
After that i have contacted amazon (Incompetent) customer care, in the beginning they stated that they don't provide any exchange offer and it is provided by the vivo directly and they give the customer care number of vivo and i contacted vivo and they clearly stated that any exchange activity being carried on either amazon or flipkart are provided by these portals and they don't have any role in these offers.
After this i have again contacted amazon and this time there answer was different, they stated that exchange is not available at your pincode and sending the screenshots to them that it is available at my pincode they finally stated that this offer is no longer available and this is a technical issue and they can't provide the exchange, at the same time this advertisement was still flashing on there website for 2 long days misguiding the customers.
After that i have asked them for how long this offer is not longer available, for this question they don't have answer.

This shows the sheer failure of such a so called customer centric online shopping portal amazon.

They have stated a different statement at a different time a no firm statement was there from there side and they are just wasting the time and making fool of customers by showing false advertisement and not fulfilling it.

This shows how incompetent a brand is.

Doind false advertisement just to attract the customers and not fulfilling it.

A strong action is requested for these malpractices.

I ordered a mobile phone yesterday and paid 150rs to get it delivered by today end of the day but haven't received the parcel yet. This has happened with me even before. They promise to deliver the product and charge you a for one day delivery but they always deliver late or on the next business day. Their app says guaranteed delivery but they have always missed the delivery deadline in my case.

I ordered on amazon an blazer and an fort collins sweat shirt on date 21.01.19 with ordered no[protected] rs 2046 but when i ordered there was written 30 days return and exchange. But now they are not provided exchage bcoz which i order blazers that is small for me so i want exchange now they are telling returned available but exchange not available but ordered time both conditions are available
This product i purchased in offer now this offer in not available
Pls help me for providing exchange by amazon

Dear i am customer of amazon i was booked a mi note 5 on 19 jan 2019 through debit card of rs. 293/- when transaction is complete after that your system inform to me your payment has been declined. If it has deducted from your account it will be refunded with in 48 hrs. But till date i am not received above said money. Please refund my money i am waiting for this.