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Amazon India Complaints & Reviews

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Last updated May 12, 2024
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Amazon India reviews & complaints page 841

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Address:Alwar, Rajasthan, 301019

Amazon.in order (#[protected] of "xiaomi redmi note 3.

I booked above order on 4th september and was given delivery date of 9th september, than after made approx 25 calls to customer care team but my product couldn't get delivered till 14th september 16.

I found that without having inventory availability this order was booked and delivery status was keep on postponing date and finally they asked me...
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Umesh Kushwanshi
from Gurgaon, Haryana
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Received a faulty mobile (Moto g4 plus)

Address:Hyderabad, Andhra Pradesh, 500081
Website:www.amazon.in

It’s being a week, I have been trying continuously to contact Moto Team of Amazon. They were not contacting back to me. After the week, I had to wait for them half an hour and then get connected to them. I have told them that

My charging LED of mobile is not functioning
LED doesn’t turn on for notification and not for charging
It looks like dead mobile while screen is turned off

I have tried...
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Sanjaysinh Nesarikar
from Mumbai, Maharashtra
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Wrong product

Address:Mumbai City, Maharashtra, 400053
Website:Amazon.in

I ordered a laptop charger, order no.[protected]. The pin is bigger and not fitting the laptop. I asked amazon to take back but they give ridiculous argument that i have opened the package so they cannot do anything. How can one check the item without opening it pl ask amazon to repay my money. First i emailed them as per their return policy but no one came to return it. Hence this complaint....
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benny23
from Bengaluru, Karnataka
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Did not receive refund for canceled item

Address:Bangalore, Karnataka, 560005
Website:www.amazon.in

I had used my debit card to pay for the below order, but the transaction got canceled and amount was deducted. The customer service said the amount will be refunded with 4-5 working days. But i neva got the amount . The support team says I have to go personally to the bank and inquire about it.If this was the case i would have bought the product from the shop itself.

ORDER #[protected]

Kindly do the...
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ishakr
from Delhi, Delhi
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Mi power bank

Address:New Delhi, Delhi, 110014

I have placed an order on 16th August 2016 to purchase two MI power banks from amazon.in and have received both of them on 18th August 2016.

I filed first complaint for the return of both the power banks and claiming a refund of Rs.1598/- within 3 days of the receipt of the same as they are not charging any phone and are defective. When after that no one came to pick the power banks back, I have filed two more complaints for...
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Peter Raposo
from Mumbai, Maharashtra
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Pathetic customer service from leadership team

Hi,

This is to bring to your attention of the discussion I had today with your advisor Eliza and Deepak from the leadership team, the adviosr was more professional and had empathy towards my situation in comparison to Deepak from the leadership team who had nothing to say other than the word "SORRY" which sounded like "Sir you have made a mistake by ordering from Amazon", very disgruntled and dissappointed at such appalling...
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sreelakshmi4
from Gurgaon, Haryana
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Refund for return #171-0585221-5080311

Address:560013
Website:Amazon.in

Returned a skirt in order #[protected] for 479 on Aug 8. Today being Sep 14, there is no refund on my card. The customer service has been hopeless. They keep saying we need 5-7 days to resolve after accepting that a technical glitch the refund hasn't gone thru. It's been more than a month, and no call no refund, the same emails saying sorry but please wait. What a lousy service....
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siddhantanant
from Chandauli, Uttar Pradesh
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Motorola G plus 4 phone

Address:Gurgaon, Haryana, 122022
Website:www.amazon.in

I ordered a Motorola G plus 4 phone from the Amazon website on 14th august, 2016 (ORDER #[protected] and received a phone which was scratched on the sides. The seller was Amiable Electronics Private Limited.
I put forward a complaint to the customer care and they offered me a replacement for it.
The replacement that I received was again defective with similar scratches on its side. So, this time the customer care told...
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moumita chakraorty
from Kolkata, West Bengal
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Complaint against non receival of product

Address:Darjeeling, West Bengal, 734001
Website:AMAZON INDIA

I have placed an order of two shorts for kids( order no[protected]in Amazon India site which contains two small clifton boys short.but received only one wrong item on 9th september, 2016 which has already been returned and another item ( Clifton Boy's Shorts - Navy White - Small
Apparel ) was not received at all. but in the track order portal the status of the product is delivered.several times i have tried to contact with...
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Address:Vadodara, Gujarat, 390004
Website:www.msquaremetalmarking.com

I ordered Sony c5 ultra Bluetooth and I received LG tone + bluethoot and Amazon company made my bill also sony c5 ultra bluethoot. and i discuses your saler Mr. shakti singh his office address is BSE enterprise, E - 2 / 217, 3rd floor, shastri nagar, new delhi - 110052. and Mobile number is [protected]. i said him only my problem can shotout but he replied me negatively out of the concern and he do not help me out. and my problem is not slowed....
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heena53
from Mohali, Punjab
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Change in mode of refund

Address:Ludhiana, Punjab, 141008
Website:www.amazon.in

I had bad experience being shopping with AMAZON. Firstly the item that i have ordered is far different from what was shown on website and secondly now there are no terms for changing mode of refund. I don't understand why your customer care executives are able to understand such a simple thing that i have no longer use of my credit card as it has been now with someone else and i don't want cash back in that particular account.So i have the...
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Sowmya Seshan
from Delhi, Delhi
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Mobile Phones

Address:Bangalore, Karnataka, 560068
Website:Amazon

Ordered a new lenovo vibe x3 and got delivered on 14 Aug 2016. The phone did not switch on and i placed an exchange. I got the new phone of same model delivered on 20 Aug 2016 ( Invoice No. KA-BLR[protected]. I got my details transferred on the phone and started using. The phone hangs frequently, heats up, and battery drains. I wanted to return the phone but unfortunately return time was till 30 Aug and as i was travelling, i could...
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Umesh Kushwanshi
from Gurgaon, Haryana
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Moto G4 Plus Defective Received, Not providing Replacement

Address:Hyderabad, Andhra Pradesh, 500081
Website:www.amazon.in

It’s being a week, I have been trying continuously to contact Moto Team of Amazon. They were not contacting back to me. After the week, I had to wait for them half an hour and then get connected to them. I have told them that

My charging LED of mobile is not functioning
LED doesn’t turn on for notification and not for charging
It looks like dead mobile while screen is turned off

I have tried...
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rameshabg
from Mumbai, Maharashtra
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Return not received

Address:361008

Return Complete

Hello Banavara Ramesha,
Thank you for returning the item below. Your exchange order has already been placed. We’ve received the original item and your return is now complete.

View return & refund status

SOULEMO NIGHTY D.PEACH 281A_2XL

This email was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message....
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Somnath Panja
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

When i added 26700 gift balance added, my, account is closed by account specialist.

Address:Kolkata, West Bengal, 700010
Website:amazon.com......refund my gift card balance

I am somnath panja. 4months ago, my amazon account hacked. so i do not understanding how do not related any other account. so, amazon account speciyalist cheating to me. i requested them that please open my account or please refund my money. Amazon is cheating to me.

they do not open my account and do not get refuned money.

Please help me....
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Ankit tyagi1
from Noida, Uttar Pradesh
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Wrong Laptop configuration Delivered

Address:Gurgaon, Haryana, 122002
Website:www.amazon.in

Hi,

I have ordered one laptop from the online Portal http://www.amazon.in/ worth Rs. 33674/-, Product dimensions are "LENOVO THINKPAD E450 20DD0065IG CORE I3 5 TH GEN, 4 GB RAM, 1 TB HDD, 14" SCREEN, BLUETOOTH, WIFI, WEBCAM, DVD RW, DOS, 3 YEARS WARRANTY[protected].

When i get the product delivered, there is no DVD Writer in it, but as per their product display on his website, It was included in...
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ankur3331
from Ahmedabad, Gujarat
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Motorola g4 plus Hang

Address:500032
Website:Amazon India

I purchased a Moto G4 plud phone on August 30 th.
but the procduct is defective it get hang while charging I tried to
return the product throught amazon app but it was not accepting
and I called the customer care and he provided e motorola
technician number who would have resolve the issue .
its been 8 days I havent received any call or email regarding my
issue and i am unable to return the product.br...
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samir12345
from Haridwar, Uttarakhand
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Return of the product

Address:Faridabad, Haryana, 121004
Website:Amazon

Order ID:[protected].
1 of Haier XPB62-187Q Semi-automatic Top-loading Washing Machine (6.2 Kg, Aqua Blue) [ASIN: B00OT9GC8W]

was order thru Amazon. Same day when the product was delivered(20th Aug 2016) to us, we requested for the return of it. which was agreed by amazon and i was instructed that pick up would be provide me and assured that there will be no charge for same. According to amazon representative...
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sanjeevnithapa
from Gurgaon, Haryana
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Consignment not delivery in time

Address:New Delhi, Delhi, 110062
Website:amazon.in

Dear Amazon,
On dated 7th Sep 16, I have purchased iphone 6s worth 43, 799/- from Amazon & the delivery dated was 12th Sep 16, but so far I haven't received it. Whenever I tried to call Customer Care, they always say "Sir our working time is 08:00 pm so don't worry you will get it before 08:00 pm". When till 08:00 pm it's not come then they says again " Sir, tomorrow anyhow you will get it, it's my word to you". Then next day at lunch...
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Shrikant Choudhari
from Bengaluru, Karnataka
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Received defective mobile

Address:Pune, Maharashtra, 411030

Dear sir,
I got delivery of Moto G4 Plus mobile on 7/9/16.
Now i wants refund due to some some technical issues which was not
cleared even by contacting with Moto Care. The Basic issue is,
the account for refund is not getting add in (payment option-manage
your account for refund)
IFSC code is correct, bank details update automatically, but after
entering account number below that then...
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