Amazon India Complaints & Reviews

Http://www.amazon.in/Fastrack-Midnight-Party-Analog-Black/dp/B00BTJPKH4?ie=UTF8&...⇄

i bought a fastrack watch from this page.
item is deliverd on 06/10/2016
In the box there is only watch case and manual, not watch.
the cost of product is 3, 232 rs.
it is cheating of that seller, and the delivery of product is too late in ems speed post.
i want my money back.

Sir order no.[protected], dt-03 oct 16,[protected], dt-03 oct 16,[protected], dt-04 oct 16,[protected], dt-04 oct 16, are placed successfully. but message are coming are like this your package with denim jeans, sandisk cruzer, red carpet sarees could not be delivered. earlier message came that your package with so and so items are despatched. why this type of messages are coming?. none of the items are arrived here on given address till date.

Dear amzon team,
I have order one car vaccum cleaner of black & decker brand but unfortunately i din't got this product the reason of a cancellation given was unavailablity of consumr but the fact is you guys have not attempted a delivery i dont know what went wrong to amazon but its such a bad experience for a consumer i have never ever expected this from amazon, from 4th of october i am constantly following up for this particular order every day your customer care executive give new reasons for not delivering the product unfortunately after 4days of follow up i recieved mail from amazon that this product cannot be delivered to me as this product is cancelled due to unavailability of consumer i mean what the hell is this the kind of fake services you guys provide please dont run such schemes,
I know its difficult to run a promotional schemes like you guys do but is it too difficult too handle then please dont run such schemes because it affects your brand name, i have never expected such incident from such a good brand i am a loyal consumer of amazon but unfortunately i ve have to stop buying anything from amazon after this incident
Thanks amazon
Regards,
Sameer gazdar
Mob:- [protected].

Amazon india refuses to initiate refunds on mobile phones, regardless of reason. They claim its due to a policy change that occurred in september. However, no intimation regarding the same was put forth to its consumers.in addition they still falsely advertise 100% consumer protection and an easy returns policy on their mobile phone pages (Refer photo). This is an unethical practice at least, if not unlawful on their part.

I order 3 items on 5th of oct 2016 on one day delivery basis i made a prepayment it should deliver on 6th but amazon customer told me due incorrect courier facilty ur product is'nt deliver on 6th promise me to deliver on y7th but there are no status show until today. status of product is on delhi 8am on 7th, but not deliver.
I told customer service 8 to10 times but he told me every time ur product deliver today i ma totally tired amazon service

For calling them itself it took100rs but my refund amount is just 400rs everytime i call them they tell somereason but i am not getting my refund money bank

Hi, i have ordered a washing machine on 2nd oct. The delivery is promised on 6th oct. I see the tracking details updated that 'delivery attempted but customer was not available' on 6th. Again on 7th same story. I am at home both the days, no one has come neither i got a call.

Order number:[protected]
Tracking #[protected]

I am not sure how courier guy can put such a lie and amazon entertains it. Had a call with customer care 4 times in 2 days, every executive promised that he will take care personally and get this delivered on same day. But all nothing but a lie.

A total disappointment with amazon. When will i get the order delivered??

I am placed a order a brand new apple iphone 5s (Space grey, 32gb) from amazon web site, order id #[protected],, september 27, 2016 i am placed a order
But they are not provide me the product,, even they are cancel the product on the 1st october 2016 they automatic cancel the order with out my permission
I am requested to you please send.

I am somnath panja. 5months ago, my amazon account hacked. so i do not understanding how do not related any other account. so, amazon account speciyalist cheating to me. i requested them that please open my account or please refund my money. Amazon is cheating to me.

they do not open my account and do not get refuned money.

Please help me.

Order #[protected] not delivered for 2.5 days though unpaid for one day guaranteed delivery. Amazon just updates the status as 'attempted for delivery' just to avoid the refund of deluvery charges for not keeping up the promises. Worst ever services seen.

Amazon
Your account amazon.in
Message from customer service
Hello,

This mail is regarding the order which was placed on 3 october 2016

This is chitresh, one of the agents with amazon.in.

Order id : #[protected]
This order is not delivered in my home address i called customer care three times in a day but its not deliverd by courier boy pls care this case

From last 2 days they are sending sms that product is delivered but no one is intimating me and as well as i hav not received the product and sms has been coming that product is delivered ...when customer care service is called they are telling to wait for 1 days again the next day wait for 2 more days...horrible experience...when im telling to cancel my products n refund money they r explaining its against policy...

I have ordered escro men's blue casual sneakers (slip on). my order no. is[protected]. on 07 oct 2016 at an unsual time 9:30pm the delivery boy called me and i picked up call. he said he is on my gate. but when i reach to gate after some time he was not there. i called him he said he had crossed gate and on the way to home refuse to deliver.

Order id :#[protected]
Name : Kshitij rai
I have ordered onepluse 3 from your site on 3rd Oct 2016.
I got stones and tiles in the box on 7th Oct 2016. And they also took my current phone in exchange policy.
I have complained via mail around 5pm on 7th October 2016 but still haven't receive any response.
I have called courier boy as soon as I opened the packet but he refused to come back . Lost trust in amazon.
+[protected] courier boy phone number
I want my money and phone back.
Please take action ASAP.

I booked moto g4 phone on 2nd october 2016. Same day offer was inclusive of free powerbank worth of rs 999. I received only phone on 5th oct 2016. On same day i called on customer care no and sopke with mr hardik. He assured to replace the product within next 24 hrs. 48 hours has been passed now, neither collected nor received any call from your side. I have ordered so many things from you and this is happening with me first time and you people are not responding it. I am really disappointed with your services, hence forth i am not going to order any product in future. If i will not get any solution in next 48 hrs then i am going to lodge complaint against you in consumer court. Order #[protected]
E mail: [protected]@gmai.com

Order id no:[protected]: i have ordered for hunter mosquito repellant machine and mosquito bat and paid money (cod) of rs.1744/- for both the items, but delivery boy delivered only bat and not the machine. it is a thin cover and it contains only bat but the invoice pasted on the cover says it is a combo pack. when enquired with the delivery boy he said that he only got this item and is not aware of anything. kindly arrange to send hunter mosquito repellant machine immediately otherwise i will return the bat and pl. reimburse the amount of rs.1744/-.

Two books authored by me (prof g s sawhney) for vayu publication, new delhi on 1 refrigeration and airconditioning and 2 laser system and applications are in your sale list. the publisher is not paying proper loyalty to me and i request to stop its sale forthwith. please also let me number of these books sold through you as the publisher is intimating only 10 to 20 books. i know that the publisher is cheating me and i seek your cooperation. i have already intimated the publisher to stop sale of my these two books. please take action as requested and oblige

Hi
Pl see the order placed date and order no

Order placed
2 october 2016
Total
10, 999.00
Ship to
Dillip kumar mallick
Order #[protected]
Last 3 days, i am in touch with customer care people, they are just giving assurance but not providing complete details about service provider
You can see the details of our chat. Still today wait upto 7 pm but product not delivered.
On 4th oct - status showing delivery at

10:11 pm delivery attempted
Sanaswadi, in
Courier: amazon transportation services, tracking #:[protected]
Is this time to deliver the product without contacting the customer.

Pl see the today chat.

Initial question: delivery issue for order no[protected]

01:58 pm ist ajit (Amazon): hello, my name is ajit. I'll certainly try to help regarding your concern.
01:58 pm ist dillip kumar mallick: what is the updates for order no[protected],
01:59 pm ist ajit: you want the tracking status update of this order id.
01:59 pm ist dillip kumar mallick: last 3 days i am doing follow up for this order and not getting proper replay.
02:01 pm ist ajit: sorry for the inconvenience
As i have checked that the delivery is attempted on 4th
02:02 pm ist dillip kumar mallick: you should have check the delivery time, it was 10.11 pm.
02:02 pm ist ajit: yes sir.
02:04 pm ist dillip kumar mallick: is this right time to deliver, i am given my office address.
Why the delivery boy didn't call me.
02:05 pm ist ajit: sir i am very sorry for it.
02:06 pm ist dillip kumar mallick: last 3 days, i am just listening same thing. When i will get my product
02:06 pm ist ajit: i am escalated this issue to the higher authority and we must take action on the delivery team
02:07 pm ist dillip kumar mallick: and coming forward i will never go for amazon.
02:07 pm ist ajit: i am sorry sir but you will get it today before 6 pm.
02:08 pm ist dillip kumar mallick: in last chat, same has been told to me and that was on 5th oct.
02:09 pm ist dillip kumar mallick: still i am not getting my product.
02:09 pm ist ajit: sir we are very sorry next time you will never face this type of issue,
02:10 pm ist dillip kumar mallick: pl solve the issue for this time, then will see.
02:11 pm ist ajit: sure sir you will get this order today.
02:12 pm ist dillip kumar mallick: i need my product today before 5 pm.
02:12 pm ist ajit: sure sir i have already told them to deliver you before 4 pm.
02:13 pm ist ajit: they will definitely do it.
02:13 pm ist dillip kumar mallick: provide me the contact no of delivery boy
02:14 pm ist dillip kumar mallick: or the sub station where it will be delivered
02:15 pm ist ajit: sir we are very sorry we don't have the number of courier service.
02:16 pm ist dillip kumar mallick: then how you are contacting these people...
02:16 pm ist ajit: we have the internal tool through we contact the courier team
02:17 pm ist dillip kumar mallick: if product is not delivered today, then all conversation will be forwarded to
02:18 pm ist ajit: sure sir you can forwarded it to my higher authority on
[protected]@amazon.in
02:20 pm ist dillip kumar mallick: pl do the effort at you end to job done today.
02:20 pm ist ajit: sure sir i will do my best.

I ordered an xbox one from amazon and payed extra for guaranteed delivery on next day by 8 pm. Delivery boy keeps his cell switched off till 6pm next day and when i finally contacted him he refused to delivery on that day. He stated he may or may not come, when i told him i have payed extra for today's delivery, he asked me to cancel my order. It was a 26000 rs purchase and thats very irresponsibly way to talk to a customer. If you can not deliver then please do not give false guarantee and your employee's attitude is just not acceptable.

I Kayyum Ansari s/o Irshad Ahmed Ansari
I Kayyum Ansari Booked Krazy Collection WiFi 1080P H.D Button Camcorder video on dated August/ 2/2016 Order No #[protected]
I Kayyum Ansari Picked up August /9/2016 From A.C. P Trades while I ordered to Amazon
I Kayyum Ansari completed all requirement so that I would receive my amount Rs 3195 but till now I could not get this amount.
I attached some important recipt of Post office
Thanking you
Kayyum Ansari
Mob No [protected]