Amazon India — Cancelled order without any intimation.

Address:Pune, Maharashtra

I ordered a magic cup on 9 Dec 2016.
I called yesterday, I was told that product was dispatched..but today when I tried to check my order it was not showing any order..when I called customer service they told it was cancelled..
Hw can a reputated company as amazon be so irresponsible ..I need this cup before Valentines Day..please check and do send again my order..its most urgent.
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