Amazon India — Cash back not provided

Address:	Bangalore Urban, Karnataka, 360005
Website:	www.amazon.in

Dear sir,

I have purchased jainish jeggings for women's (Stretchable) though 02 order vide no.[protected] and[protected] on dated 29-mar-2017 under "buy fresh styles and get amazon pay balance rs. 500 offer" offer was running during 25-mar-17 to 29-mar-2017.

As per offer terms, account holder can get rs.500 amazon pay balance if they purchase any item from given specific page link. (Link mentioned in offer terms no.5). There is no any condition like minimum purchase amount required to get benefit of cashback. As per offer any account holder can place maximum 02 order and they eligible for max. Of rs.1000 amazon pay balance (See offer terms no.7)

I purchase 02 product with 02 various order id. So, i am eligible for rs.1000 amazon pay balance (Each of rs.500 for 02 order maximum).

As per offer, eligible customer will get amazon pay balance latest by 15-may-17 but in my account it was not credited till today. During this i have contacted to customer care but they denied my request for cash back, they said you are not eligible for cashback and satisfactory reply also not given, why i am not eligible, while no any condition violating by me. All supporting screenshot also attached herewith for your ready reference.

Please go through the matter and investigate the same to provide justice from amazon.

Regards:

Rashmita bhalani
Rajkot, gujarat
Contact: [protected], [protected]

Full offer link: http://www.amazon.in/b/ref=as_li_ss_tl?node=[protected]&pf_rd_m=A1VBAL9TL5WCBF&pf_rd_s=merchandised-...⇄