Amazon India — Cash back on purchased product

Address:	New Delhi, Delhi, 110065
Website:	www.amazon.in

I purchased Mobile on which they had to revert Cash back as per Amazon production Scheme after 2 months. I bought Mobile on oct but till January they not credited Cash back amount to my account . After that I contacted to Amazon customer care multiple time but they excuses that shortly i will receive. For this, They Mailed me every time when i contacts them about status so they replied with confirmation that within 2 days you will get amount but it has been a month passed. I have Proof of mails whatever they confirmed me.