Amazon India — cashback for

Address:	New Delhi, Delhi, 110017
Website:	Amazon. in

I purchased shoes from[protected] from amazon pay balance on 18th november and they told me that i will be getting cashback of 15% but i have not received any cashback.

I called customer service many times and escalation the case but then also they have not given me any cashback.

On 23rd i call and i received email from them

I've checked your account and see the order [[protected]] placed on november 18, 2017 for rs. 599.00.

You are eligible for a [cashback/ gift card] ] and this should have been credited by 72 hours from the date of dispatched. I'm sorry, but there seems to have been a delay in crediting the [gift card] to your account. I will escalate this with the concerned team and get back to you with an update by [3-5 business days from the form submission/escalation date].

I apologize for the inconvenience caused and hope we get a chance to serve you again.

Thank you for your understanding. We hope to see you again soon.