Amazon India — Charging extra in emi

Address:Bangalore, Karnataka, 560057
Website:www.amazon.in

Hello team

I have purchased a mobile through amozon on the 6 month emi installments. my mobile has been delivered and i made payment through our credit card (kotak mahindra bank). on the time of purchase, the advised emi is rs. 2588.05 for 6 months. attached emi advised details for your record.

Now, i have checked our bank statement and there is some extra amount debited from our account. please see and attached the bank emi advised details. there is some extra charge i am supposed to paying, which you had not advised, on the time of buying the product.

This is a very bad experience which i never expect from amazon. please dont hide any information regarding the product and price to your customer. please take my issue on the priority and advise soon.


Looking forward to your earliest reply.


Thanks & regards

Arun kumar
+1 photos
Was this information helpful?
No (0)
Yes (0)
Amazon India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19939
    Pending
    0
    Resolved
    1460
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information