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Amazon India — Charging over and above MRP

Address:Kolkata, West Bengal, 700010
Website:amazon.in

Vide order no. Id[protected] i ordered engine brand kachi ghani mastered oil 5 l against payment of rs874/ along with 2 other items from amazon india. I am surprised to find that mrp of engine brand kachi ghani mastered oil 5 l printed on the container which i just received delivery is rs. 686/=.
I am surprised to see how a company like amazon can charge rs188/ over and above mrp. This is illegal and unethical practice for a company of repute like amazon, who is known for offering products at a discount
I want immediate redressal of my grievance.

Mrinal kanti paul
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Amazon India customer support has been notified about the posted complaint.
May 07, 2017
Updated by paulmrinal Greeting to Your team for taking the matter with Amazon India. But I am yet to receive any call or mail from Amazon . Further I am enclosing Photocopy of the Bill and Picture of the container showing price details for your taking the matter with Amazon.

Kindly advice me whether I should approach consumer simultaneously at this point of time.

Mrinal Kanti Paul.
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