Amazon India — Cheating Done by Amazon

Hi,
I ordered a Logitech G402 Wired Mouse on May 9, 2023, for 2195 rupees.I received the other on May 11th, 2023, and I got a different model, like the wireless version of it, so I complained about it, and they said they would investigate and asked us to call after 8 days. I called again, and they said they would pick up the item and refund my amount within 5-10 business days. Today is May 29th, 2023, and I have called again to them, and they are saying I sent the wrong item, and now they can't do anything about it, but they are the persons who sent me the wrong item. They delayed with the investigation, and now they have the wireless mouse and my amount. I have tried asking them to connect with their supervisor, but they are not ready to connect with them. Please initiate my refund amount to the same source i have paid.
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I am a student from ludhiana and i want to warn income and i saw amazon mall jobs and get registered with it but later i found that they are scammers and they took my 1 lakh rupees and they are using someone else phone number to contact on whatsapp and they provide me with a tutor on telegram which looks like a foreigner but he is not a foreigner and now they are mentally harrassing me. I request u to provide me with my money and please take care of these fraud peoples and take action against them.

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