Amazon India — complaint about mix up of orders 1942 and 6737 with only one being delivered

This is to inform you and your executives that despite my repeated requests of orders being mixed up there was no positive response from yoir side with executives only asking ne to wait.. I had ordered two products the last four digits of thw orders being 6737and 1942respectively.. Order number 1942was delivered to me at my wrong address and d courier boy took rs 650frm me despite d invoice amount being rs 238.. Whereas order number 6737 haa not been delivered to me at all with your executives asking me to only wait.. I have waited a lot nd requested them to send me the product at my address but despite your system showing the product was out for delivery no one contacted me for the delivery which is not expected from amazon.. The executive said me the product will reach me and i havw to pay only 238as i had paid for the 650rs product.. I request you to either give me rs 412 as refund or i will be compelled to take some action against amazon india for false claims and poor service.. Rest be assured i am not opting for shopping on amazon and nor am i recommending amazon to any of my relatives or friends..
Your reply is awaited after which i will decide my step..
Show quoted text