Amazon India — complaint against amazon india

Address:	New Delhi, Delhi, 110059
Website:	Amazon.in

I bought a nokia 6 haeadset from amazon.in on 06th sept and it was delivered to me on 11th sept. I just checked the functionality of the phone on 12th sept and found certain problems with the phone. The biggest problem is in nokia 6 is that you can't use two sims together if you are using memory card. Either you can use one sim & one memory card or two sims without memory card. I have around 30 gb of data which i have in my existing memory card & in phone besides i have two sims. Now this phone is not fulfilling my requirement & in amazon.in site this limitation was not mentioned clearly. Also this nokia 6 phone is getting heated up just after taking pictures & doing video call. How could i work with that problematic phone. When i raised this concern to amazon customer support and spoke to their supervisor mohd mustafa, he is not ready to listen my problem and just repeating the amazon's stupid policies. Till now i didn't receive the clear screen shot from amazon where is is mentioned that there would be no refund against electronic item. World's worst & stupid company amazon.in