Amazon India — Complaint against false order

Address:

New Delhi, Delhi, 110045

Dear Sir,
My name is Vikash Tiwari and Phone no. is [protected]
I have never place any order for any articles from you than how can you deliver the parcel with my name and address. Please tell me that do you verify the authenticity the order before taking the order. Today I have received the SMS containing the words as" ARRIVING TODAY: JOCKEY WOMEN'S COTTON HIPSTER -WILL BR DELIVERED BY AMAGENT ([protected]). PAY RS. 365 BY CASH OR DEBIT/CREDIT CARD. and at 2PM your parcel reached at my home while i have not placed any order. Therefore you are requested kindly investigate this serious issue otherwise I will prefer to civil court in this issue. Further please find out the person who has actually place the order and intimate me as soon as possible.