I am writing to formally lodge a complaint against an unsatisfactory delivery experience that I recently encountered with my Order number[protected]. The delivery happened on the 23rd of September Time Between 10.24 am to 10.45 am.
I had ordered four sets of curtains, as clearly specified in the order, but when the delivery was made, I received only one small packet containing a single curtain set. This glaring discrepancy prompted me to review the CCTV footage from my security cameras, which reveals that the delivery person indeed handed over only one small package. attaching CCTV Footage as evidence.
Upon contacting Amazon Customer Support to report the issue, I was dismayed to learn that the investigation concluded with the claim that all four sets were delivered. I find this response deeply troubling, as it contradicts the tangible evidence provided by the CCTV footage.
I value the trust and reliability that Amazon has built over the years, and I believe in the company's commitment to excellent customer service. However, this recent incident has left me feeling frustrated and disappointed.
I kindly request that you conduct a thorough review of my case, considering the evidence I have provided. I urge you to take appropriate action against any fraudulent practices within your delivery system, as this not only affects customers like me but also tarnishes Amazon's reputation as a reliable e-commerce platform
For any clarifications, you can contact me on +91- [protected] +91-[protected].
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