Amazon India — Complaint against m/s funeffect electronics pvt. Ltd. For selling products on amazon without bis certification.

Address:

FLORID, C-78, BDA COLONY, KOHEFIZA,BHOPAL, MADHYA PRADESH, 462030 INDIA

I had bought a Bluetooth speaker Brand Name- FLORID, Model No.- Florid Star 22 (ASIN NO. B08533TDQ8) sold by M/s FUNEFFECT ELECTRONICS PRIVATE LIMITED on 25th October, 2021.

While using the Bluetooth speaker, I found that the Bluetooth speaker is not functioning well and battery backup is not performing well as provided in the information mentioned on Amazon.in. and when I checked the product carefully, I found that this product has no BIS mark and number printed on it (neither on product nor on packaging). The product is also not up to the quality standard as prescribed by the BIS. I tried to contact the vender (M/s FUNEFFECT ELECTRONICS PRIVATE LIMITED.) for the information but the contact given by vender were fictitious and fake too since nobody replied on that contact no.

This product might be not safe because of cheap quality battery and could be harmful as the quality standards are not up to the BIS. The question arises that how this product got imported without any quality check and BIS approval and how Amazon did not check and verified any certification before providing such malicious companies its platform for selling cheap Chinese goods without any quality check. Since as per the regulations of BUREAU OF INDIA STANDARD, any device which includes BATTERY has to be compulsory BIS approved and the BIS mark and number must be printed on the both packaging and product and this company M/s FUNEFFECT ELECTRONICS PRIVATE LIMITED does not provide any BIS MARK AND NUMBER neither on speaker nor on packaging.

Ram