Amazon India — Complaint regarding return pickup

Address:HRS V-17, GF, VIP FLOORS, PURI APARTMENTS, SECTOR 81,
Website:www.amazon.in

This is to inform you that i had placed a return request of one Hawankund on 16.07.2020. Its been 9 days no person has came to pick this product. Several timeline has been given to me by customer care & this timeline is never ending. Whenever i call at customer care they dont give me satisfactory ans & when i try to talk to their senior they cut the phone. This is very unprofessional behavior. Till date this product is lying with me & i suppose neither seller nor amazon want this product back.They are giving false commitments & wrong statements. Customer time & money does not matter to them. I dont know how many days/months they need to pick up this product.This is your customer support & customer service, I am fed up of calling you repeatedly.If you dont need this product back, dont take it at least refund my money.Are you guys playing a game with customer or trust factor of customer has placed aside. I think amazon is making serious efforts to losing their customers. Please do the needful for this complaint if you sincerely feels customer feedback means to you people.
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