Amazon India — Completely wrong product

Address:www.amazon.in

I had ordered "Bestway 75056 Inflatable 5 in 1 Queen Size Multifunctional Sofa Cum Bed" on 8 june 2021 but got a remote operated toy car ( deformator remote car ) .
i told amazon customer care about it immediately but they completely refused to accept it citing that this type of mistake from our side is impossible, while i have complete unboxing video in and pics in which its clearly visible that i got a completely wrong and different product.
i have called amazon several times since then but they are completely refusing for it .
this has lost my believe in online shopping and Amazon .
please help otherwise i have to take help from some legal forums.
thank you.
i hope some relief from shameless amazon india .
+4 photos
Was this information helpful?
No (0)
Yes (0)
Amazon India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19933
    Pending
    0
    Resolved
    1458
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information