Amazon India — Cust care threatening on cancelling order

Address:Bangalore, Karnataka, 56010p
Website:Www.amazon.in

Hi

I would like to bring to your notice on the poor service and response i received from your customer care.

I called this evening and spoke to 3 agents who kept saying they are the superiors and i cannot speak to higher then them. Unfortunately all 3 of them disconnected my call while the conversation was going on. One of the person Prajwal threatened me by saying that he will cancel the shipment.

I have the call recordinga of all these agents and the unprofessional response i received from them. I would appreciate if you can look into this matter as urgent and let me know if my product is reaching me as promised.
Was this information helpful?
No (0)
Yes (0)
Amazon India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19936
    Pending
    0
    Resolved
    1458
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information