Amazon India — damaged article received

Address:

Prakasam, Andhra Pradesh

Order #[protected] dear sir/madam we received item of remote control car today with order no.Order #[protected] and we found the remote handle was broken. we never expect such kind of worst package from Amazon people and we are not here to bother about it for many days about the product and returning it to you and again waiting for it .still we don't have any hope to receive the item safely by purchasing it through amazon.i have the video while unpacking it but still the children are very much disappointed as they are very anxious about the remote remote control car.if we can wait for some more days but you amazon people hurted the feelings of children a lot.please dont bluff the people with this careless package though we paid for package seperately (around Rs 200/-) and the total cost of the product is RS 1399/- and we have not paid this amount for this kind of articles.hope you people will respond immediately.