Amazon India — deckup engineered wood muvo dark wenge, matte finish large bookshelf (fc895019_dark_wenge, brown)

Address:	Mumbai City, Maharashtra, 400701
Website:	Irresponsible Amazon Customer Care Rep Madhavi

I was called by madhavi from amazon (Mob:[protected]) on 5th september regarding my order (No:[protected] and she promised me that she is my point of contact if i need any assistance or support related to the order i placed post delivery, including the help of a carpenter.

Sofar i have ordered multiple products seceral times from amazon and all the time i had excellent experience except this time, the delivery of the book shelf was made on 8th sep. And i wanted a carpenter to assemble it, hence i tried reaching madhavi at [protected] several times from my both mobile numbers, she did not receive my call. After few hours i sent her an sms stating about this, she neither responded nor reverted. The irresponsible and incompetent people like madhavi are actually damaging the reputation of amazon and denting its image on customer's mind. Now on i need to think twice before opting amazon.