Amazon India — Defective product scheduled for return is not being picked up

Order date

10-Aug-2022

Order #

[protected]

I purchased a lenovo all in one desktop from Amazon. However as the product was defective and the online lenovo team reinstalled the windows via remote access but the issue remained unresolved. So Amazon replaced the product. However the replaced product had the same defect. So then Amazon accepted to return the product and scheduled the return pick up for 14th of august. But no one turned up for pick up. So i called the Amazon people again and they informed that the courier company had cancelled the pick up so we are scheduling the pick up on 17th. Again pick up cancelled and rescheduled for 18th which is again cancelled. It has been 10 days sinch they are postponing the pick up and finally they will say that the last date for order return is over that is 19th of august. This is how we are being harassed by the hands of Amazon. Kindly help
Regards
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