Amazon India — defective quality - order no.[protected] optimum nutrition(on) gold standard 100% whey protein powder - 5lbs, 2.27kg

Address:

Mumbai City, Maharashtra, 400028

I had ordered the above item on 15th January 2019 and it was delivered to me. When I opened the card board box I found that the jar had already been opened and the protein powder had spilled all over the jar. (Please see the attached photos).There was no invoice and the jar was also not sealed. I asked for a return of the item and I was told that it would be picked up on the 29th January 2019. It was not picked up on that day. Thereafter, every day I have been getting messages saying that the return pick up has been rescheduled and it would be picked up that day. It has not been picked up so far. I have sent several messages to Customer Care. No response.