Amazon India — Delay in delivery without any information

Website:

amazon.in

I ordered a phone on 23rd May, and it showed delivery by 24th May, 9 pm.

The delivery executive gave my package to his friend who was coming to a nearby area. After obediently passing his thrown to his friend, he stopped answering my calls.

With n number of calls to your team, I got full ashwasan to get the phone delivered by EOD. But their app had different plans.

So it automatically updated the delivery date to 26th May. Without any reason. The delivery was urgent, and I trusted Amazon with the promised timelines. But no customer support helped or gave an honest delivery date.

Worst experience to date.