Amazon India — delay in refund of failed transaction of an order

Address:

Bhopal, Madhya Pradesh, 462011

Transaction through internet banking was failed on 5th december and it was not refunded till date.
I ordered a copper bottle and a pair of gloves. The reference number of transaction from the bank is igaexbgnr2

Transaction amount is 884.00 inr

The massage that i got is;

Payment for your amazon.in order #[protected] has been declined. Please update your payment method: www.amazon.in/yourorders

Next day i got the massage;

Your order #[protected] has been cancelled because the payment couldn't be completed. You won't be charged for cancelled items.