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Amazon India — Delayed in my refund

I have purchase a product from amazon india in the month of march.. Just before the lockdown happens. After checking the product i refused to purschase and return back to the amazon... As per amazon policy refud should be intiated to me in the 5-7 bussiness days but till now its[protected]. Amazon didnot refund me and if i try to contact on their complaint no. Its not responding i have a recording of one of its tellecaller assistance promise me to initiate the refund as soon as possible.. But it didnot happen plz... Help me its almost 3 months completed but the amazon india not given me my refund

Delayed in my refund
Delayed in my refund
Delayed in my refund

Complaint Status

[Jun 30, 2020] Amazon India customer support has been notified about the posted complaint.
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    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032