Amazon India — Delayed refund

Address:	New Delhi, Delhi
Website:	Amazon.co.in

The product was ordered on 20.12.16 and we received the product on 27.12.16 whereas the order was to be received on 26.12.16. But the more important thing is that we were not satisfied by the product as it was not the product we ordered. Hence we applied for a refund the product was collected the following day i.e 28.12.16. But in our account detail the refund has not yet initiated and it's been 13 days since the order was collected . We did not even receive the refund money in the bank account.