Amazon India — Delaying an order for over 1 month

Website:www.amazon.in

I ordered a xiaomi redmi note prime, white, 16gb, at 2nd march 2016 which is still not dispatched. i connected to their customer service time to time and they kept giving me new estimated dates every time i talked to them. i'm tagging the order details with this. last time the customer care person asked that if my payment was successful or not because they havn't received my payment . FYI I paid Rs 8282 by net banking and i received a payment successful message. i confirmed them that i did receive a payment successful message. like always they gave me another estimated date. i just want my phone. And a good amount of compensation for the delay. https://www.amazon.in/gp/css/summary/print.html?ie=UTF8&orderID=[protected]&ref_=cu_cfss_T1_pi&
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I purchased an item that was damaged and not up to my requirement medically. So I returned it. After that there is no response from seller or Amazon on my money back.
Same issue. I ordered moto e (order no[protected] on March 4, it isn't dispatched yet. On complaining they just gives new estimated dates.

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