Amazon India — Delivered wrong product, bad support | |||||
Amazon cheating people by sending wrong product and saying no return after selling it. Delivered wrong product, now saying its not our mistake its seller mistake ??? no one is taking responsibility for the mistake happened. Very bad customer support team. talking very rudely. very bad experience from Seller & amazon. Wrong product delivered & not giving proper support to customers. I had order orange top & they delivered some navy blue top in the package. refer attached pics. I will suggest that don't order from Amazon as well as the seller - Gritstones, or check your order that they delivered right product or not. I continually contacting Amazon as well as seller but no one taking responsibility for the mistake & no one is interested to correct the same. Due to there mistake i am suffering a lot. last 3 days i doing cont followup with Amazon & putting 15 mails to seller & 20 + mails to Amazon, but no one doing anything. I am wasting my time with such kind of communications. The seller is saying that the product is out of stock, but the fact is the same product he is selling on his own website with Rs. 699 - https://www.gritstones.com/women-111/top-wear-women/casual-tops/orange-casual-to...⇄ if the product is out of stock then how can he will sell the same product on his website. the mistake was happen from seller then he have to take responsibility & exchange the same if he have the product at his end. But he is not doing the same & the amazon support team telling me that you can buy the product from seller website. but why should i do the same. If the same product i bought from Amazon on Rs 299 + 50 rs shiping charges & now telling me to buy with Rs. 699. The Amazon customer support team is sooo bad, talking very rudely with me, while conversation they cut your phone if they are not able to answer. I never seen such worst support team ever. Very very bad exp & service. Was this information helpful? | |||||
Amazon India customer support has been notified about the posted complaint. | |||||
Add a Comment | |||||
7%
Complaints
19933
Pending
0
Resolved
1458
+91 40 3992 1111
+91 80 4197 0000 [Bangalore]
+91 44 3088 3088 [Chennai]
Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
View all Amazon India contact information
Post your Comment