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[Resolved]  Amazon India — Delivery Agent claims Delivered but NOT Delivered

Ordered this Product on 7 June 2022 (Signoraware Easy Flow Stainless Steel Oil dispenser), Paid by Credit Card same day. ORDER #[protected]. Product was to be shipped to Udhagamandalam/ Ooty.

Seller shipped on time. Got Amazon SMS notification on 10 June that product is to be delivered today. So I waited for it. But Delivery Agent has not delivered, never got any phone calls. Checked with my apartment security, etc. but not left with anybody else. Tracking information on Amazon wrongly and falsely claims "Delivered Yesterday".

I don't mind 2-3 days delay for getting a product, but what is so wrong here, is that it wrongly claims "Delivered", so it is as if I have paid for it and got nothing. Delivery Agent may be running late, some delay I can tolerate. But cannot accept false claim that it is "Delivered".

Another problem here, is that Amazon (India) "Customer Service" seems totally Missing in action. After trying so many times I still cannot get a customer support Rep on phone or chat. There is zero support.

Unless the product can still be delivered within a few days, I want a full refund.
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Jun 14, 2022
Complaint marked as Resolved 
This issue has been resolved. I tried calling Amazon customer service again, this time they took the call, and have agreed to initiate a Refund for me (Delivery agent has still not delivered). So finally, I never got this product which seems to be very nice and reasonably priced, good reviews, etc. (I am disappointed!), but as Amazon CS is giving a Refund, I would like to close this issue.
Amazon India customer support has been notified about the posted complaint.
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