Amazon India — delivery and delivery boy

Address:

DEPARTMENT OF CHEMICAL ENGINEERING, LAXMINARAYAN INSTITUTE OF TECHNOLOGY, AMRAVATI ROAD, Nagpur, Maharashtra, 440033

Delivery boy called me by 8:30am for product (Order #[protected] delivery and i told him if he can delivery product in between 10:00am to 5:00pm as my office time. Today i was trying to call on nagpur office on [protected] about 15-20 times but he was not responding, then i made a call on [protected] with pin 2018 and call was attached to delivery boy but he refused to deliver product within office time and disconnected twice with rude behavior. So, give a solution to get my product on time, otherwise it reflects bad service by amozon.
Thanks