Amazon India — Delivery issues

Address:	New Delhi, Delhi
Website:	amzon.in

I had ordered a book from amazon.in on 8th Mar'16 where It claims the same day delivery. I receive a call from the delivery person morning 11am on 9th Mar'16 from [protected] to collect the order, however not being at work should deliver later. They said I should cancel the order. However, I after reaching office call them again and they say they will deliver by 4pm. The delivery boy who later calls from [protected] was rude and incompetent that he does not want to come till my workplace as it will be time consuming for him, asks me to come to the road. I ask him to come till the reception if he does not want to use the service lift, which ideally he should have. I call him after reaching the reception to ask where is he and he tells me that he has already left without delivering my order. I tell him that he had to deliver and then leave. He says that he has many other packages to deliver and if I want to COMPLAINT I may, it WILL NOT MAKE ANY DIFFERENCE. When I ask for his name and details he disconnects my call.
This was the first time I ordered from AMAZON and this is the service. I will request a strict action to be taken against the same .Also I would like a compensation for the same inconvenience. My order no was : Order #[protected]. Thank You