Amazon India — delivery not completed even after multiple follow ups

Address:

Hyderabad, Telangana, 500081

Actually what was happening with amazon is they will give some estimated date to deliver the product and agent will call us saying that your order will be delivered soon say like in next 30 minutes. After 30 minutes we will again call him and he will say same thing again and again and drag the time till 10 : 30 pm. Post that when we call him he will never lift the phone and after few minutes we will get the status of our changed to delivery delayed we will try to deliver next working day.

Again we will wait for one more day even though our order is at nearest hub when informed customer care they will again say that we will deliver your order by eod. As customer who has patience like me still waits till evening and even though order status is not updated with latest status again we will call customer care he will ask same repeated questions and finally says we will try to deliver your order within 24 to 48 hours.

I hope you understand the situation. I am strongly believe that i will get some help on this matter.

My order details attached.

Regarding this i have already reached jeff ceo through email but no response yet. Just now i have called customer care again same answer saying that your order will be delivered within 48 hours