Amazon India — delivery very rude and denied delivery

Address:	110095
Website:	amazon.in

I ordered an article from prime which promised me to get the item delivered in 24 hours but today (As of 20th sept 2018) the delivery guy called me and told me that he has reached but he was at the wrong address and when i told him he was at the wrong address he told me to change the address on my account and then only he will deliver and he cancelled my delivery, i mean this is absurd its nit the first time iv ordered to this address as a matter of fact he was the first one to go to a different address and he was really rude about it to the point that he told me he wont deliver and he will answer to his superior on his own you do whatever you have to do, what kind of illiterate people are working for amazon he cant even read an address properly and because of him my order is late now, then what is the point of buiyng prime membership and this is not the first time that an amazon delivery guy was rude for every single ordered i order in last 1 month everysingle delivery guy denied to come upstairs and forced me to come down to him on a busy road full of people they even forced me to recieve an expensive phone on the street iv complaint about it in the past but no follow up was measured by amazon and by the lools of it no action was also taken. This is getting out of hand here to the point that we in my family and even some people living in my locality has either stopped using the amazon store or think about ordering twice just because of the delivery experience, amazon is great until you have to deal with the delivery guys,