[Resolved] Amazon India — didn't get my refund after canceling my order ( loop hole in amazon system ) | |||
Order ID :[protected] Transaction Reference ID :[protected] Hi, I payed the amount for order on 28th of April, 2019 and Amazon received the amount on 29th April, 2019 . This information i got from my credit card company .Here is the scenario The delivery guy came to my address and he ask for payment as it is COD . But I canceled the order in front of him due to his machine not accepting my credit card . My app was showing the product is canceled. But delivery guy system was showing it is not canceled .So he ask me to pay the amount through pay link . I have payed the amount using pay link which was generated before cancel . Now my card successfully payed the amount to Amazon and the delivery handed over the product . Then after 30 min delivery boy came back to my address and ask for the product because his system was showing the product is canceled and he took the product by saying i will get my refund after 7 working day . Today is 24th June, 2019 till now i didn't receive my money . I have called customer support but they are always saying that i will receive my money with 4 to 5 working day . I have all call records and mail chains where they are rejecting that they didn't receive any amount for the particular order . But i have a proof of my credit card statement which is clearly stating that i have payed to Amazon Bangalore . Was this information helpful? | |||
Jul 14, 2019 Complaint marked as Resolved Thanks forum for helping me . I struggled alot to get my money back . After reaching here it got possible. Thanks everyone who supported my issue to get resolved Amazon India customer support has been notified about the posted complaint. | |||
Add a Comment | |||
7%
Complaints
19930
Pending
0
Resolved
1458
+91 40 3992 1111
+91 80 4197 0000 [Bangalore]
+91 44 3088 3088 [Chennai]
Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
View all Amazon India contact information
Post your Comment