Amazon India — didn't get refund even after contacting customer care 6 to 8 times

I ordered few household products worth Rs 1711 on 20th Feb 2020.Out of which I got two products within 3 days but remaing five products was about to delivered upto 29th Feb.But I got a message that product is damaged so it will return to seller, than I will get my refund.I waited for that, after that I contacted customer care regarding this, they said need not to worry when it will reach to seller your money refund process will be initiated.I contact to them 6to 8 times, same response I got. Again I contacted to them than they said still the product is in destination place only, when it will dispatch and return to seller we will return your money.Today I contact to them they said seller side didn't cancel it so that's the reason u didn't got your refund.Really the past ssed this time.And it's happening 3 times with me when I contact to customer care they are giving wrong info and saying don't worry.Definately I will be worried if I got such type of response.