[Resolved]  Amazon India — Didn't receive the item on time

Address:New Delhi, Delhi, 110045
Website:www.amazon.in

I have ordered a mobile phone from the amazon india and the tracking id is[protected]. It was to be delivered by 9th august 2016. Now they are saying to wait till 13 august. All of their customer executives have assured me that i'll get it anyhow by 9th august. A lady even confidently told me that it will arrive before 8:30 p. M on 9th august. But it was a lie again. I feel the courier does not want to deliver the item to my place as there is no delivery charges. Strictly look into the matter as i want the product by today anyhow. It's so urgent but these amazon people are paying no heed to it.
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Aug 11, 2016
Complaint marked as Resolved 
Well I got the product delivered today and I'm thankful to the amazon team for their help and cooperation.
Amazon India customer support has been notified about the posted complaint.
Aug 10, 2016
Updated by rishiraj5361
Did not receive the product as of now.Now it shows delay in delivery due to arrival at incorrect courier facility.But today in the morning one of the customer care associates told me the courier boy didn't show up because the weather conditions were not good.They are lying every time I talk to them .They are making false commitments.I want the product to be delivered by today itself .
Aug 11, 2016
Updated by rishiraj5361
Well I received my product today and I would like to thank the Amazon team for all their cooperation and help.
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