[Resolved]  Amazon India — Different item delivered

My ORDER #[protected]
I order POCO X3 (Cobalt Blue, 6GB RAM, 128GB Storage) from amazon.in and i paid COD amount =15690 and received item, When I open the box in front of courier boy where shows products name =Poco m3 pro 5g mobile.its totally different phone, I told courier boy please return parcel and refund my cash, Courier boy told me i can't return back your cash and told me call to customer care and they provide me customer care number[protected], call the amazon team immediately and then they forward the call to the investigation team.. Then they said sent me a product photo with a signature with a mention date. Immediately we share all required details and told me please wait[protected], i am waiting but still showing my amazon account is hold, we are unable to login, please return back my parcel honestly and sent me correct mobile.i am mentally harassing from amazon.in

My Amazon Register
Phone Number:[protected]
Email: [protected]@gmail.com
Address:Tufanganj Main Road
House No-28B, Near Post Office
City:Tufanganj, State:West Bengal-736159