Amazon India — Disgusting services... Poor coordination... Wrong update... Courier company spoiling name of amazon brand

Address:New Delhi, Delhi, 110018
Website:www.amazon.com/ap/signin

• Product delivery update and attempt wrong updated
• Courier Company never called and response on phone and update that attempted to deliver.
• When you called to Amazon service centre agent like Pratipal will be rude. Addressing issues without even listening your problem. If you ask to transfer the call he will refuse. Over lapping on call/Rude answers/ also will not disconnect the call if you request.
• Kindly retrieve the call recording between 8:45 am till 12:00
• 6 calls no resolution//no text no email... fake promises..
• If you call again you will get an ensurance that you product will be deliver. No text on phone not evens a confirmation or acknowledgment over the email.
• Fake promised that everything will be look after you email already sent which is not.
• Finally i took off from my office as per last agent of Amazon services & such a shock i received final call that product has been delay.
• I knew it’s Diwali festival that is why it hasn’t been delivered. However, no information provided.
• Domestic market for online shopping will remain unsuccessful.
• In order to improve the service action is most important.
Moral of thee story... Careless// they do not value of a customer.
Best Regards
Angelina George
Was this information helpful?
No (0)
Yes (0)
Amazon India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19931
    Pending
    0
    Resolved
    1458
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information