Amazon India — dual transactions done for same product rs.1599.00 but not refunded.

Address:

Pune, Maharashtra, 410501

Hello amazon customer service,
As reference below mail, we are sending transactions reference no. & merchant no. (Auth. Code)
Please see in attached snap photo.
Transaction remarks.
1. Bil/[protected]/pgmib-mobile pa/85
Merchant no.995225_ezetap 1599.00

2. Bil/[protected]/pgmib-mobile pa/85
Merchant no. 995613_ezetap 1599.00

Kindly this is details for transactions from my bank account.

Icici bank customers service team said to us it has successfully done two times transactions as above details.

We regret already i am "prime member" with amazon therefore i have not happy as this as experience.

Please take action as early as possible.

Thanks & regards,
Prashant sawant