Amazon India — empty package received, order id :[protected] | |||||
I ordered gold necklace and earrings from amazon on 27th may 2018. Then i received a empty package on 11th jun 2018, i immediately raised a complaint and they asked me to wait for two weeks for refund, then after that they raised atoz claim and gia claim, it's been 45 days am not getting response from amazon they keep on postponing the claim and the buyer guarantee team from amazon not even replies for emails. I have a unpacked video of the product by my uncle and also the amazon cover which it delivered has two bar codes there only we got to know something happened with this product. And usually when amazon delivers products which is costly they will verify otp from customer that's also not happened with our delivery. +1 videos Was this information helpful? | |||||
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Amazon India customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Refund for order :[protected]. Thank you for sharing the bank statement.
The Authorization Code (Refund Reference Number) for the transaction is HSBCN[protected].amount 1
4599/
The Authorization Code (Refund Reference Number) for the transaction is HSBCN[protected].amount 1
4599/
[email protected]'s reply, Jul 18, 2018
I understand your concern for refund for order : 402-5516697-0460327. Thank you for sharing the bank statement.
The Authorization Code (Refund Reference Number) for the transaction is HSBCN18141458986.
The Authorization Code (Refund Reference Number) for the transaction is HSBCN18141458986.
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