Amazon India — exhaust fan

Address:

Tower 5 flat 10 c Diamond City West. 18 ho chi min sarani.Bakultala. Kolkata 700061, Same as above, Kolkata, West Bengal, 700061

I had ordered harman industries ultimate 8 exhaust fans @999rs. 3 such amounting to a total of 2997rs as per order no.[protected]. I received my order on 25/09/2019 by your agent whereby i made payment of 2997rs by a gift card. I found only 1 item instead of 3 and that too it was wrong item. On raising a complaint to amazon i was told to share my bank account details... As i was not comfortable with sharing my bank ac details i told the amazon executive so.. For which instead of trying to help got a very rude reply.. As it was a recorded conversation on 25th september around 12pm you can verify the same. I do not want a refund i just want to return the wrong item and get the items which i asked for. Is that too much to ask for? Please provide a amicable solution so that i retain my faith on amazon and have a long lasting relationship with amazon.