Amazon India — Fake Dove

Address:

Sree Shailom kanjirampara Mylode PO kollam

Dear Sir/Madam,
On December 18 I got 5 fake soaps from amazon. When I opened the package I first notice that I ordered a combo pack of buy 4 get 1 free but I received 5 individual soaps. When I opened the soap cover, soap was wet and was having some oil like smell, edges were not perfect, logo was having residues of carving made. Then I went through the reviews many of the customers using dove soap for years are complaining that the soap is fake but it is not returnable.i just want to know that if the product is non returnable, is amazon not responsible for that. I made a conversation with amazon and they said me to wait for 2 days for seller response and they did not contact me till now.