Amazon India — Fake flash sales or just playing with the customers (I don't know)

Address:New Delhi, Delhi, 201301
Website:amazon.in

I wanted to purchase the Xiaomi Redmi Note 3 phone for sure since 9th March, 2016 as I have participated in all the flash sales of the 32GB version, I do agree that the first two sales were too fast that it was my fault that I was not able to add it to cart. But today on 6th April what I encountered made me feel ''is this the way such big companies work'', if yes, they should be shut down immediately. I was completely prepared to buy this phone, the sale started and on Amazon, it was just 1% claimed when I clicked on the 'Add to Cart button, it gave me a message that checking the deal, then add to cart button appeared again and when i clicked on it, it never worked, I went back and came back to the page again and repeated this thing so many times, but failed. I saw turning the flash sale from 1% claimed, 11%, 30%, and so on and then 100% claimed and it never worked. I am so frustated now that even if xiaomi and amazon will personally come to deliver this phone at my house for free, I will kick them out as they have kicked me out everytime I tried to gave them business. And what happened today, was completely the fault from the company's side. Further, my friend and I also tried on the Mi.in, but on that website, the 32GB version never came in stock at any moment. According to Amazon and Xiaomi, customers are fool and that should be their logo forever. It's completely amazon and xiaomi's fault that they are not able to provide to the customers what they are actually meant for. Further, if you're having a flash sale, then make your servers work or don't put flash sales. And if I talk about mi.in, they are just useless, the phone never came in stock on that website even though it was widely promoted that today is Mi fan festival in which they were giving rs 50 off on a case purchased with the phone what a great discount first, but at least make the product available instead of false commitments. I have screenshots of amazon purchases with me. But can't send them right now as it's in the phone and I can't access those images right now. But I can provide them for sure.
Was this information helpful?
No (0)
Yes (0)
Amazon India customer support has been notified about the posted complaint.
Complaint comments 

Comments

True buddy.. same did I experience.. I wonder the star ratings they give might also be fake.. Leave this.. the china made ####ing stuff.

And let us not be befooled. Yes we need phones, there are other companies. Let us decide, we won't go for MI ever, and let us decide we won't buy from amazon.!

If it costs them business... they will stop playing with indian customers!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19939
    Pending
    0
    Resolved
    1460
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information