Amazon India — fake perfume in brand name

Address:Bangalore, Karnataka, 560070
Website:www.amazon.co.in

Order date : 23-may-2018
Order # :[protected]

Product name: elie saab le parfum eau de parfum, intense, 50ml
Price: rs. 5, 209.00.

Amazon sent a perfume with the brand name on it but it smells terrible. I have been using this brand and product since a long time. I know the smell very well. But the i have received is a fake perfume. The smell is terrible. It's some local deo spray.

Amazon refused to refund, even though they have not sold a genuine perfume.
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2week ago i cancelled a item bt still didnt got refund, amazon is a fraud.
though i called customer care regarding this issue 3to 4 times,
they said it will be refund within 2 days bt no refund processed.
order no[protected]
item value-1454
order date[protected]
cancellation date on[protected]
Hello,

my order number is please check my order details #[protected]

received fake plastic piece as 32gb memory card

no option to return yet on site, today 22/05/18 is 2nd day of received but no update on site

please help me
Embarrassed with ur delivery speed in my town...

m from distt mandi (hp)

n it is taking as long as 5 days for delivery .

wt the hell is going on
i made online payment
so why i hv to wait this long

m a regular amazon customer

resolve this
Rana Rock's reply, May 22, 2018
resolve delivery issue
Even you guys seem to speak the language as they do. When a genuine product is not sold that's when public approaches you for justice hoping you will ask for proof and figure out the truth and stop these people from cheating the public.

I guess none will trust you guys too.

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