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Amazon India — fake product delivered by their seller

Address:Lucknow, Uttar Pradesh, 226003
Website:Amazon.in

I am a genuine online customer i have purchared many products online.. This time i was trapped by fake product send to me by amazon... Please help me in getting my refund back.. I have purchasdd shoes from amzaon seller "a2z alpha" and i got my shoes on 25th september.. And on 1st november my nike shoe logo was being coming out.. And i went to authorised nike showroom to inquire abt them.. I visited three nike authorised showroom near me and all three told me that the shoes are not the orignal nike they are fake shoes.. Now amazon is telling they cant help me as the purchase has passed a month and seller is not helping at all as he sold me fake product... Kindly help me.
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Amazon India customer support has been notified about the posted complaint.
Nov 07, 2017
Updated by Namands The seller is not helping me...instead he is telling me that the returning period of amazon has been expired...now what should i do i got a fake product at orignal cost payment
Nov 08, 2017
Updated by Namands I am not getting any help from both the amazon or the seller both have sold me fake products now telling me that the period to return the shoes are expired...what should i do in order to get my refund back instead of fale shoes
Nov 11, 2017
Updated by Namands Till now i haven't got any help from comsumer complaint forum..please take me out of this online fraud done to me by online seller A2Z ALPHA on amazon India..he is not even talking about the fake product just reminding me about the 30days return policy..waiting for the response..
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